Job Information
IHG Security Officer in Singapore
Perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets.
At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:
Be you – by being natural, professional and personable in the way you are with people
Get ready – by taking notice and using your knowledge so that you are prepared for anything
Show you care – by being thoughtful in the way you welcome and connect with guests
Take action – by showing initiative, taking ownership and going the extra mile
FINANCIAL RETURNS:
- Provide escort duty for money transfers to the General Cashier’s office or bank as required
PEOPLE:
Maintain the security system
Monitor staff clocking on and off duty and staff rest room keys
Maintain a vigil on the closed circuit TV system and inform security officer on patrol duties of any unusual happenings
Conduct regular locker checks in line with Hotel’s policy
Check all packages and passes of employees entering and leaving the building
Provide escort duty for money transfers to the General Cashier’s office or bank as required
GUEST EXPERIENCE:
Responsible for the safety and security of guests, employees and establishment needs
Maintain a 24 hour surveillance of those areas that are frequented by guests and all work areas
Be alert for any unusual packages, guests or vehicles and advise superior of same
Be thoroughly familiar of the property layout, design, entry and exit points
Make way by escorting VIPs and dignitaries when directed and direct traffic away from Lobby and other busy thorough fares
Enrolled in job productivity program as part of job enlargement
Completion of one week OJT program with Front Office, Bell Services & Concierge
Minimal coverage duties at Concierge of 4 hours per week
Assist in sending newspapers to the guest rooms (night shift)
Sending guests’ baggage to guest rooms
Coverage at driveway/lobby during peak period
Facilitate group arrivals
Other tasks in Front Office, Bell Services, and Concierge when required
RESPONSIBLE BUSINESS:
Report to Manager all hotel property deficiencies and safety or security hazards
Initiate action to improve a hazardous situation immediately
Implement procedures for security and emergency incidents
In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan
Be familiar with location of fire alarms and fire fighting equipment
Conduct random checks of key registers in telephone room, banqueting, engineering, stewarding and housekeeping to ensure the hotel’s key control policy is adhered to and report on discrepancies
Ensure checks are conducted on fire panel, fire hose real outlets and fire barriers and all other safety equipment and ensure that all are in good working order and report to the Safety Manager any item of equipment which is faulty
Ensure hotel alarm system is in good working order
Maintain a good working knowledge of the following:
The hotel switchboard and paying system
The control points and the working of the hotel’s gas and air conditioning system
The hotel’s fire indicator board, fire wardens telephones and public address system
Maintain a daily log of incidents
Carry out monthly fire inspections
Maintain a good knowledge of the liquor act and criminal code
Prevent gambling on hotel premises
Prevent Sabotage of hotel premises
Ensure all outlets, fridges, cupboards etc are fully secured when not in use or unattended
Ensure no undesirables loiter in or around the hotel premises
Ensure there is no obstruction to the loading dock and that unauthorized vehicles are removed
Coordinate functions with other security staff or Police and other government Securities and promote good will with them
Be correct, secure and courteous in handling any disciplinary or criminal case
Ensure that the safety control office is never left unattended
ACCOUNTABILITY
Responsible for implementing safety and security policies in accordance with InterContinental Hotels Group standards. You will also help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment
QUALIFICATIONS AND REQUIREMENTS
High School or vocational training, with 1 year of security and safety experience and/or military/law enforcement experience, or an equivalent combination of education and experience. Obtained certification in safety and training and/or licensed as a Security Officer or Law Enforcement Officer may be required. Certified CPR, First Aid instructor and training in law enforcement techniques desired. Working knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.