Campus Pride Jobs

Mobile Campus Pride Logo

Job Information

General Dynamics Information Technology Help Desk Technician II in Saudi Arabia

Req ID: RQ175134

Type of Requisition: Expatriate

Clearance Level Must Be Able to Obtain: Secret

Public Trust/Other Required: None

Job Family: Help Desk

Skills:

Computer Hardware,Microsoft Windows,Software Installations,Troubleshooting

Experience:

1 + years of related experience

US Citizenship Required:

Yes

Job Description:

Help Desk Technician II

Transform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Help Desk Technician II you will help ensure today is safe and tomorrow is smarter. Our work depends on Help Desk Technician III joining our team to support AFCENT in the AOR.

HOW A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT

● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

WHAT YOU’LL NEED TO SUCCEED:

● Education: Associates of Arts/Associates of Science

● Required Experience: 3+ years of related experience

● Required Technical Skills:

Experience in analyzing and troubleshooting military networks include:

• Microsoft Enterprise Server 2008/2012 or later version

• Microsoft Windows Operating Systems

• Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote)

• Microsoft Active Directory 2008/2012 or later version

• Network Server Backup

• DHCP, DNS, WINS, and Domain Controllers

• Site specific equipment listed in the task order

● Security Clearance Level: SECRET

● Required Skills and Abilities:

Plus experience in:

• Hardware troubleshooting, installing, servers, personal computers, and peripheral equipment.

• Software installation, maintenance, and sustainment.

• Customer Service and remote support

● Location: On Customer Site● US Citizenship Required - SECRET

GDIT IS YOUR PLACE:

● 401K with company match

● Comprehensive health and wellness packages

● Internal mobility team dedicated to helping you own your career

● Professional growth opportunities including paid education and certifications

● Cutting-edge technology you can learn from

● Rest and recharge with paid vacation and holidays

#DefenseOCONUS


13. Help Desk Technician II

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

• Security• Microsoft Certified Solutions Associate (MCSA) – Server or equivalent

• Cisco Certified Network Associate (CCNA)

GENERAL EXPERIENCE:

Must have intermediate level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business’ user accounts managing mail servers, printer servers, WWW servers. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Experience in analyzing and troubleshooting military networks include:

• Microsoft Enterprise Server 2008/2012 or later version

• Microsoft Windows Operating Systems

• Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote)

• Microsoft Active Directory 2008/2012 or later version

• Network Server Backup

• DHCP, DNS, WINS, and Domain Controllers

• Site specific equipment listed in the task order

Plus experience in:

• Hardware troubleshooting, installing, servers, personal computers, and peripheral equipment.

• Software installation, maintenance, and sustainment.

• Customer Service and remote support

The likely hourly rate for this position is between $24.16 - $26.19. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

DirectEmployers