Job Information
American Express Global Business Travel Business Data Analyst in Poland
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
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We work with a high volume of customer data, that we need to ensure is accurate across systems for transfer of value reporting purposes, and to avoid privacy risks etc. As new initiatives get underway with the systems we support, and how data flows within these, we need to review and remediate as needed through these project workstreams.
What You'll Be Doing:
Support the meeting program through different systems and tools focused on meeting planning & contracting process. Identify and collaborate with business and technical teams to mitigate potential gaps in data flow & accuracy to ensure minimal risk of privacy breaches
Support corrective actions required to ensure data accuracy across multiple source systems.
Establish and maintain internal strategic partnerships with compliance, operational teams and technical teams to ensure cross-functional collaboration and accurate documentation
Support with system development, bug fixes and technical enhancements, through creation of user stories, end user testing and engagement with key stakeholders across the SME and IT groups related to data.
Support with Data Management across LMC/CMS, through the execution of requests in our internal platforms to support LMC/CMS business processes and TOV Disclosure requirements.
Use SQL and/or DAX to transform raw data into relevant insights using Power BI.
Analyze and translate data into key strategic inputs and insights to drive decision making.
What We're Looking For:
Familiarity with SalesForce (the primary tool that the candidate would be working with initially) and Cvent (a nice to have)
Familiarity with CRMs (i.e. much of the data that will be a focus is customer profile data, training records, consent records, sensitive personal information)
Has worked with master data sources (i.e. purchased customer data, client managed data (such as project lists)
Has completed data loads with sensitive personal information
Has experiencing developing test protocols and executing the protocols
Experience with project management or delivering as part of a global or regional project team
Experience with troubleshooting and issue resolution
Working in an ambiguous environment of cross-functional team players doing unchartered work together
Location
Poland
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)