Job Information
Liberty Latin America Associate Manager Carrier Services LLA in Panama
What's the role
The Associate Manager Carrier Services LLA will perform functions for all LLA Markets: CWP, CWC (UTS, BTC, Flow), LCR, and LPR & USVI. Will lead and manage projects aimed at enhancing our roaming, A2P. ILD and IX services.
What you'll do
Lead strategic Initiatives and manage project execution
Oversee the project management and implementation aspects of new platforms, projects, and network modifications, ensuring seamless implementation to improve customer experience and contribute to the company's profitability.
Keep updated status reports and executive summaries to properly communicatestatus, challenges, and time plans for the different activities.
De-risk plans for Annual Goals and Achievements
Supervise end-to-end projects for roaming and interconnection services.
Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
Develop and maintain detailed project plans, ensuring timely execution and meeting project milestones.
Oversee the planning and execution of processes that are required for roaming and interconnection services.
Work closely with technical teams to ensure proper execution of End to End projects, and align with business objectives and customer expectations.
Act as a central point of contact for communication with various departments within the company and third-party vendors.
Foster strong relationships with internal stakeholders and external partners to ensure alignment and successful collaboration.
Implement rigorous quality assurance processes to guarantee the successful delivery of roaming and interconnection services.
Monitor project outcomes, identify areas for improvement, and implement corrective actions as necessary.
Develop and maintain comprehensive reports to provide visibility on the status, challenges, and time plans for different projects.
Present regular updates to Roaming and Interconnection leaders and other key stakeholders, highlighting achievements and addressing any issues.
Utilize bilingual proficiency to facilitate communication with teams and vendors in different languages.
Ensure clear and effective communication, addressing language-specific nuances.
Preferred Education/ qualifications:
- Bachelor’s degree in a relevant field; advanced degree or certifications in project management are a plus.
Knowledge & Experience:
Ideally educated to degree level or alternate appropriate industry experience with 3+ years of experience in roaming, ILD, and interconnection in a fixed-mobile operator.
Proven experience (3+ years) in successfully managing and implementing telecommunication projects. Roaming and interconnection experience is a plus.
Demonstrable experience working in a large telco in a complex operational environment managing cross-functional teams.
Experience and appreciation of working in a customer-focused environment are essential.
Strong understanding of telecommunication networks and industry trends.
Ability to thrive in a fast-paced and dynamic work environment.
Skills & Abilities:
Strong understanding of telecommunication networks and industry trends.
Exceptional project management and organizational skills.
Proficient in Microsoft Word, Excel, and Power Point.
Ability to drive improvement programs across diverse and complex environments.
Proven ability to establish and maintain effective internal and external working partnerships at all levels through a collaborative approach.
Demonstrate strong influencing and persuading skills, encourage colleagues and teams to change established processes, and achieve improvements and best practice.
Organized and responsible person, able to work with minimal supervision or assistance.
Strong written and verbal communication skills, ability to form strong business relationships across multiple locations. English and Spanish required.
Who We Are
We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region.
Why join us
Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live, and play without missing a beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.
Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.
Preferred Education/ qualifications:
- Bachelor’s degree in a relevant field; advanced degree or certifications in project management are a plus.
Knowledge & Experience:
Ideally educated to degree level or alternate appropriate industry experience with 3+ years of experience in roaming, ILD, and interconnection in a fixed-mobile operator.
Proven experience (3+ years) in successfully managing and implementing telecommunication projects. Roaming and interconnection experience is a plus.
Demonstrable experience working in a large telco in a complex operational environment managing cross-functional teams.
Experience and appreciation of working in a customer-focused environment are essential.
Strong understanding of telecommunication networks and industry trends.
Ability to thrive in a fast-paced and dynamic work environment.
Skills & Abilities:
Strong understanding of telecommunication networks and industry trends.
Exceptional project management and organizational skills.
Proficient in Microsoft Word, Excel, and Power Point.
Ability to drive improvement programs across diverse and complex environments.
Proven ability to establish and maintain effective internal and external working partnerships at all levels through a collaborative approach.
Demonstrate strong influencing and persuading skills, encourage colleagues and teams to change established processes, and achieve improvements and best practice.
Organized and responsible person, able to work with minimal supervision or assistance.
Strong written and verbal communication skills, ability to form strong business relationships across multiple locations. English and Spanish required.
Who We Are
We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region.
Why join us
Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live, and play without missing a beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.
Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.
What you'll do
Lead strategic Initiatives and manage project execution
Oversee the project management and implementation aspects of new platforms, projects, and network modifications, ensuring seamless implementation to improve customer experience and contribute to the company's profitability.
Keep updated status reports and executive summaries to properly communicatestatus, challenges, and time plans for the different activities.
De-risk plans for Annual Goals and Achievements
Supervise end-to-end projects for roaming and interconnection services.
Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
Develop and maintain detailed project plans, ensuring timely execution and meeting project milestones.
Oversee the planning and execution of processes that are required for roaming and interconnection services.
Work closely with technical teams to ensure proper execution of End to End projects, and align with business objectives and customer expectations.
Act as a central point of contact for communication with various departments within the company and third-party vendors.
Foster strong relationships with internal stakeholders and external partners to ensure alignment and successful collaboration.
Implement rigorous quality assurance processes to guarantee the successful delivery of roaming and interconnection services.
Monitor project outcomes, identify areas for improvement, and implement corrective actions as necessary.
Develop and maintain comprehensive reports to provide visibility on the status, challenges, and time plans for different projects.
Present regular updates to Roaming and Interconnection leaders and other key stakeholders, highlighting achievements and addressing any issues.
Utilize bilingual proficiency to facilitate communication with teams and vendors in different languages.
Ensure clear and effective communication, addressing language-specific nuances.