Job Information
Travel + Leisure Co. Cleaner (JPN) in Japan
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
POSITION REPORTS TO: Operations Manager
POSITIONS REPORTING TO THIS POSITION: Nil
KEY RELATIONSHIPS:
Internal: Guest Relations, Guest Services
External: Guests
PRIMARY OBJECTIVES:
Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.
PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)
Clean and maintain guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures.
Replenish guest supplies.
Ensure guest services specified by superiors and guests requests are promptly and courteously met.
Report damage or malfunction in hotel rooms to superior.
Maintain equipment in proper state of cleanliness and repair.
Maintain a section room report.
Maintain a daily room checklist.
Meet with superior and takes on daily assigned tasks.
Report and submits lost and found articles to superior immediately.
Report guest complaints to superior immediately.
Report unusual behavior/activities on floors to supervisor.
Record room status in allocated section accurately.
Comply with hotel’s health, safety and hygiene policy.
Attend meetings and training sessions as required.
Create and maintains floral arrangements.
Carry out valet services when required including delivery of linen or processing laundry orders.
Complete other tasks which assigned by management.
KEY POSITION CRITERIA:
Able to work in multi-culture environment.
Good communication skills.
Must be able to lift 10kg.
Ability to work in shifts.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.