Job Information
Future Tech Enterprise, Inc. Order Processing Specialist in India
Order Processing Specialist
India
Full Time
Inside Sales
Mid Level
Please note, that to be considered for this job, you must apply. Direct inquiries without an application will not be considered.
We are seeking anOrder Processing Specialists to join our team. The successful candidate for this position should bedetail-oriented, have excellent English Communication, be efficient, and be able to solve problems. They should be comfortable working with different systems and have a strong understanding of customerpurchase orders and quotes.
We havetwo (2) India-based, full-time, remote positions
Position 1The work hours areMonday - Friday,2:30p -11:30pIndia Standard time.
Position 2 The work hours are Monday - Friday,6:00p - 3:00aIndia Standard time.
Key Responsibilities:
Review and maintain the electronic order queue.
Vet orders for errors and upload them to a designated drive.
Enter orders accurately and promptly from different sources, including Exostar, Emails and Purchase Orders.
Compare customer purchase orders to quotes or perform manual entry when necessary.
Verify customer account details, ensure accurate order entry, verify line numbers and pricing, and ensure the orders contain all the necessary information to process them correctly.
Check inventory levels and adjust orders accordingly.
Communicate with the Inside sales reps and or customers about any discrepancies.
Requirements:
At least 3 years of prior experience in order processing, order entry, or similar role.
Excellent attention to detail, with the ability to vet orders for errors.
A strong understanding of customer purchase orders and quotes with the ability to compare to ensure accuracy.
Exceptional English communication skillsto communicate with the Inside Sales Reps, customers, and internal stakeholders.
Ability to effectively manage your time to ensure timely and accurate order processing.
Ability to work independently and take ownership of responsibilities.
Have a positive attitude and be willing to work collaboratively with others in the team.
Strong problem-solving skills, ability to think on your feet, and address discrepancies or issues promptly.
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