Job Information
WSP USA KNOWLEDGE MANAGEMENT & COMMUNITY BUILDING SPECIALIST, PRACTICE AREA NETWORKS (12 MONTH CONTRACT) in United Kingdom
Given our global breadth of talent and expertise at WSP, we actively promote collaboration and knowledge sharing across our organization to better serve our clients and we value our people’s project delivery and technical excellence, data sciences capabilities and innovations as a key differentiator. The Practice Area Networks (PANs) act as the enabler for technical excellence and innovation at WSP.
Reporting to the Practice Area Networks (PANs) Platform Owner, the Knowledge Management & Community Building Specialist is responsible for contributing to the PANs strategy, aiming at increasing the adoption and engagement in the communities of practice. PANs enable employees to share knowledge and collaborate across all regions and sectors. The Knowledge Management & Community Building team is new and will support the PANs Administration team. The role engages closely with a variety of internal stakeholders to support the growth of the communities of practice and contribute to building a robust knowledge foundation for all employees.
You are motivated by:
Working with a diversity of people and projects
Learning and helping others
A fast-paced environment
We are WSP - Join us and make your career future ready!
In today’s world it’s important to work for a company that has clear purpose, giving back to communities and supporting what is truly important in the world.
When considering a career move its vital to work for a business that is aligned to your values and goals, a place where you can belong.
To find out more about our business click on the following link and discover what awaits you at WSP: Who We Are | WSP (https://www.wsp.com/en-gb/who-we-are)
WHAT’S IN IT FOR YOU
Work-life balance?
WSP recognises that work is only one part of your life and making time for other things is important – whether that’s for your families, friends, or yourself.
Our hybrid working policy allows the flexibility to work from the comfort of your own home as well as collaborating in our contemporary offices across the UK.
Inclusivity & Diversity?
We want our people to achieve rewarding careers, bringing their whole selves to work. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP.
Our employee resource groups VIBE (LGBTQ+ employees), CREED (Championing Racial Equality and Ethnic Diversity) and our Gender Balance Group, in tandem with WSP’s Neurodiverse Community Group, WSP Connect Group (visible and non-visible disabilities) help us promote the right environment for you to reach your full potential.
Health & Wellbeing?
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
Med24 gives you and your family unrestricted telephone access to an NHS doctor where you can call day or night or have a face-to-face video consultation.
Flex your time?
For improved work life balance, WSP offers the “WSP Hour” which enables you to take one hour per day to do as you wish and make up the time earlier or later that day. We also offer part time and flexible working arrangements plus the option to flex your bank holiday entitlement to suit you.
Your development?
We appreciate that development and training is important to you and that’s why we have a supportive environment that invests in your development, whether that’s chartership, training or mentoring.
APPLY NOW AND BE THE FUTURE OF WSP!
#WeAreWSP
Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Please note WSP reserves the right to close the vacancy before the advertised closing date.
Knowledge Management Program:
Main point of contact for inquiries regarding knowledge sharing and storage; providing direction and assistance where needed.
Planning and strategy: monthly with End-market Technical Excellence & Innovation (TE&I) Leaders, bi-monthly with PAN leaders.
Create and maintain knowledge management best practices and guidance for PAN leaders.
Maintaining understanding and familiarity with SharePoint tools and features.
Assisting with the coordination of the content generated from WSP’s conferences and internal training/knowledge sharing initiatives (abstracts, site updates, accessibility of presentations, videos and documents).
Offering support with document and video storage, tagging, taxonomy, copyright compliance. Integration with copyright awareness and compliance efforts, planning, and education.
Tracking usage of knowledge repository.
Community Building Support:
Supporting and engaging with PAN Leaders to grow their community of practice.
Leading awareness sessions to support End-market TE&I Leaders.
Promoting the adoption and usage of the PANs through the delivery of webinars and training sessions.
Tracking PANs usage, document storage, discussion boards, and membership data.
Experience in knowledge management and community building
Ability to develop professional working relationships with a wide range of personalities
Ability to fully and successfully fulfil the KM&CB role and responsibilities
Good comprehension of international communities of practice and cross-cultural communications
Ability to multi-task, adapt quickly to changing priorities and deliver exceptional work in a fast-paced environment
Strong project management skills with a focus on meeting deadlines and exceeding expectations in a deadline-driven environment
Superior communications and writing skills
Results oriented and quality driven
Proficiency in Microsoft Office
Bilingual (English and French) an asset but not mandatory; daily interactions in English with employees throughout the world
Has or is pursuing a bachelor’s degree in information management, library science, business, science, engineering, journalism, communications or a similar field