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IHG Spa Attendant - Six Senses Courchevel in France

As a Spa Attendant, I fully comprehend the vision of Six Senses Spa Residences Courchevel to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests.

I will fully embrace and safeguard the overall Wellness philosophy, concepts and programs such as Sleep with Six Senses and Grow with Six Senses. I will ensure that all wellness brand initiatives are fully embraced, and I will participate regularly in our Mission Wellness activities. All aspects of these wellness initiatives will be adopted and implemented throughout the operation.

Sustainability is at the core of everything we do at Six Senses. I will ensure to follow all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging. I will maintain a harmonious and sensitive approach to our environment and cultural surroundings.

In this role, I will assume full responsibility for the efficient operation of all spa cleaning tasks to provide exceptional products and services within brand operating standards.

I will assist to ensure that all set policies, procedures, best practices are in place and rigorously enforced.

A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained in line with brand and statutory requirements.

All activities within the department will be carried out ethically, honestly and within the parameters of local law.

An important part of the role is to interact with guests and hosts in a professional, courteous and positive manner and proactively seek feedback, using guest name whenever possible. I am responsible for an exceptional guest experience from arrival to departure. In the event of guest complaints, I will effectively share this feedback with my manager/supervisor to ensure effective and immediate service recovery.

I have full knowledge of all facilities and services offered by the Spa and Fitness area including all treatments, classes, promotions, wellness activities and Visiting Practitioners calendar as well as their location and layout. I also understand the spa and fitness area's policy on guaranteed reservations and no-shows.

I will perform the following relevant tasks for this role:

  • Follow and ensure the cleanliness and hygiene of each section within the spa in accordance to the programmed cleaning tasks my manager/supervisor provides me on a daily, weekly, monthly basis.

  • Check and set up the daily operations of the Male / Female changing area according to standards.

  • Check and revise all public areas ensuring they are kept as per standards.

  • Request and collect stock and supply in accordance with minimum stock levels.

  • Assist rest of team to ensure that they can perform their services professionally and accurately in a timely manner.

  • Ensure all equipment is well maintained and in safe condition.

  • Greet the guest upon entering the Spa/fitness area.

  • Serve water and cold/warm towel to the guest upon arrival.

  • Provide service promptly, courteously and accurately.

  • Ensure all Health and Safety regulations are followed as per standards.

  • Prepare ginger tea and other juices which are served in the Spa/Fitness.

  • Carry out when required stock count, both retail and professional stock.

  • Monitor usage of products.

To execute the position of Spa Attendant, I confirm that I have the required qualifications, technical skills and at least one-year experience within a similar housekeeping role and/or a greater role in luxury spas and health clubs with proven references. I have high school certification and a good command of English as well as French.

I will maintain a thorough understanding of Six Senses in terms of guidelines, rules and regulations, brand and operating standards, facilities and services.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures and meaningful experiences.

It’s a story unlike any other. Out of the ordinary, one could say.

A journey across lands and seas, a tale about what it means to connect to the world around us.

Let the journey begin...

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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