Job Information
Amazon Risk Manager, Central Product Team in Virtual, Costa Rica
Description
Amazon's Perfect Order Experience team works to ensure that buyers receive authentic products. We design and implement policies, tools, and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. Candidates will be responsible for a wide range of duties related to the proactive identification and elimination of online risk. This candidate will also own a high visibility reduction goal, and be able to speak to the goal in WBRS, MBRS, and similar meetings.
The ideal self-driven candidate possesses strong business judgment and analytical thinking and has experience succeeding in a customer-driven workplace under tight deadlines. The position relies on excellent judgment to plan and accomplish goals and will work under limited supervision of the Manager. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
The Candidate will be expected to drive and expand an established program, learning from past findings to improve and focus the scope of this program for future business needs. Candidate will be data oriented and will be able to advocate for program resources while balancing operational needs of the business. The candidate will need to be proficient in delivering their analysis in a comprehensive and concise manner in a variety of settings. Candidates will be adept at determining root causes of issues and driving implementation of long term fixes.
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Key job responsibilities
Present data in easily digestible documents and emails.
Speak to the business needs of the organization and identify how program fits in.
Stakeholder management.
Work under limited manager overview.
Self driven learner.
Organizational skills to set clear goals and timelines for program, with the drive to follow through on these deadlines.
About the team
The CCR Central team is a diverse team driving for ever safer shopping experiences for Amazon's customers. We work across multiple processes and teams to identify gaps and improve mechanisms to make Amazon the safest shopping experience on the internet. Through data analysis, deep dives, and a deep understanding of Amazon processes, we strive to improve every day than we were yesterday, and to help everyone on the team along the way. "Because this is how it has always been" is not in our vocabulary.
We are open to hiring candidates to work out of one of the following locations:
Virtual Location - CRI
Basic Qualifications
4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
Bachelor's degree or equivalent
Experience handling confidential information
Preferred Qualifications
3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
Professional auditing qualification, or similar risk or compliance credentials
Experience with SQL and Excel