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Hologic Service Logistics Coordinator in Belgium

Service Logistics Coordinator

Post Date Feb 18, 2019

Your main duties and responsibilities will include:

Order Management of spare part/consumable orders across product lines :

  • Order entry, providerequired shipping documents, scheduling for shipment, invoicing

  • Close interaction with logisticsprovider

  • Backlog management in-and outbound

  • Follow up ofmailbox

  • Support of DiagnosticsField Service Coordinators

  • Handle spare partrequirements from FSE’s

Support the reverse logistics across product lines :

  • Organize return shipmentsto US

  • Follow up on andcorrection of open return lines

  • Close interaction with logisticsprovider

  • Follow up ofmailbox

Follow up on repairs :

  • Performance EvaluatingTesting flow in European Repair Center

  • Support repair flow tovendor (WOM, Tecan,…)

  • Maintain stock levels ofloan equipment

Fixture kits process (return for calibration – send to engineer)

We are looking for a candidate who has:

  • Proven strongadministration skills

  • Self-starter with a“can-do” attitude

  • Ability to work underpressure.

  • Attention to detail

  • Excellent proven customerservice skills (dealing with internal and external customers)

  • Strong communication(oral and written) skills

  • Analytical

  • Creative/innovative withthe ability to solve problems to support the Company’s customer proposition andidentify sources of customer feedback

  • Excellent ability toprioritize and organize

  • Collaborative work stylefocused on team work

  • Flexible worth ethic

  • Ability to act withinitiative

  • Excellent IT skills –minimum ‘intermediate’ level working knowledge of Microsoft Office and otherrelated software applications.

  • Working knowledge ofCustomer Service systems and databases e.g. Oracle / CRM

  • Any service logisticsexperience, including dealing with warehousing is an asset

  • Ideally worked withinhealthcare industry and/or international environment

  • Knowledge of hazardous materialshipments is an asset