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IHG Housekeeping Manager in United Arab Emirates

About Us

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more than just a job title.

Holiday Inn Abu Dhabi, is looking for an efficient and team-oriented Housekeeping Manager to join our dynamic team! Holiday Inn is the first of its brand in Abu Dhabi, featuring 203 modern and stylish rooms and a wide variety of food & beverage outlets. Indulge in a variety of International flavors at the Silk Route Café. For a lively night out, hit the Thirty 1st Bar & Lounge with amazing views of the Abu Dhabi skyline. Visit Hubbly Bubbly, our shisha café, for a traditional Arabic experience under the stars. For Sushi lovers, SushiSan offers sushi as it should. Stock Burger Co. is a new casual dining concept defined by a perfect and always appealing pairing: premium burgers, craft brew, and all, in addition to meeting rooms and banqueting facilities.

What’s the job?

Working as a Housekeeping Manager , you will ensure all team members are trained and maintaining IHG way of Clean, you will manage the day today team with the support of the Hotel Operations Team. You’ll have ambition, talent, and some essential skills. We’re seeking someone passionate about creating great guest experiences for this vital role.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

Handle and assist in department training and orientation of all new hosts and regular trainings to Housekeeping team members to improve job performance, meet guidelines and standards of service and operation.

Demonstrate to Housekeeping team members how to perform each task in job description according to hotel service standard.

Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.

Monitor daily arrivals according to occupancy report in coordination with the Laundry and Housekeeping management.

Manage and inspect the work of Housekeeping team members ensuring high standard of order, hygiene, sanitation, cleanliness and aesthetic value throughout all service areas and assist when necessary.

Upkeep Holiday Inn brand guidelines and standards of service and operation and strictly adhere to LQA standards and guest comments.

The above is intended to provide an overview of the role and responsibilities for a Housekeeping Manager at Holiday Inn Abu Dhabi. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

What we need from you

The successful candidate must demonstrate that they can effectively work in a multi-tasking environment, be enthusiastic and positive, and have an excellent guest-handling manner. The successful candidate must have the required qualifications, technical skills and experience in a similar role with proven results and includes the following:

High school diploma or equivalent and at least 4 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.

Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. Also familiar with various hotel systems including POS, PMS and CRM platforms. Have the knowledge of IHG Way of Clean and its policies on room allocation etc.

You must meet the legal requirements to work in the UAE .

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey?

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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