Cumberland County College Director III Financial Aid in Vineland, New Jersey

Director III Financial Aid



Director III Financial Aid


$64,619.00 - $74,619.00 Annually


3322 College Drive Vineland, NJ

Job Type



Student Services

Job Number


  • Description

  • Benefits

  • Questions


The Director of Financial Aid will lead a progressive and dynamic financial aid office within the division of Student Services in order to support and advance institutional efforts to increase student access and success. Under the leadership of the Executive Director of Enrollment Services, the Director of Financial Aid is responsible for collaborating with all administrative and academic areas of Cumberland County College and communicating the Department of Education's rules and regulations as they pertain to Federal Student Aid, as well as the State of New Jersey Student Assistance rules and regulations, in order to gain a comprehensive approach to institutional compliance with such regulations.

Examples of Duties

ESSENTIAL DUTIES AND RESPONSBILITIES include the following (other duties may be assigned):


  • Provide leadership and direction in the maintenance and implementation of computerized systems to (a) deliver financial aid efficiently, (b) monitor expenditures accurately, (c) ensure compliance with current rules and regulations, (d) utilize relevant Customer Relationship Management (CRM) to drive communication with new and returning students and (e) provide statistical information as needed by the campus administration as well as external constituencies.

  • Utilize Ellucian Colleague to automate Financial Aid related processes to the fullest capacity.

  • Identify technical resources and products that will provide greater efficiencies in the delivery of financial aid that fulfills enrollment management goals and objectives. Make recommendations for purchase and lead the implementation of such products with the collaborative support and technical expertise of IT staff.


  • Plan, organize and oversee the daily operations of the Financial Aid Office.

  • Oversee and assure the College's compliance with federal, state, and institutional regulations for financial aid programs.

  • Prepares and proposes a departmental budget for the Financial Aid Office and operates within budgetary limits.

  • Develop long-range needs for financial aid funds, procurement and distribution. Submit applications to appropriate agencies to secure funds. Ensure that all federal and state financial aid funds are optimized in the best interest of the student aid population, and ensure that financial aid packaging strategies complement the enrollment goals of the campus.

  • Oversee Title IV refunds and repayments, including U.S. Department of Education and National Student Loan Data Systems notifications.

  • Develop, modify, implement and maintain the application intake and tracking process for proper documentation of all awards for audit trail.

  • Maintain fund control records in accordance with funding level limitations.

  • Complete federal, state, and institutional reports including applications for federal funding and reports the expenditures of funds allocated, such as the FISAP.

  • Coordinate internal reconciliation efforts and report to reviewing entities, such as auditors, program reviewers, and accreditation teams.

  • Collaborate with the Office of Marketing and Communication to develop, design, revise, and update all publications (website, college catalog, and other media) relating to financial aid, such as financial aid applications, forms used for tracking applications, correspondence forms, and brochures.

  • Facilitate coordination and communication between respective college departments as they relate to the Financial Aid Office's role in creating a positive educational experience for students. Integrate efforts to maximize Financial Aid's role in recruiting and retention.

  • Provide multiple avenues for advising students and parents in regard to financial aid opportunities, academic progress, eligibility and procedures.

  • Interact with approved third-party servicers to insure a seamless, timely, compliant and quality process in the administration of Title IV aid.

  • Oversee review of standards of academic progress and the appeals process.

  • Design and conduct research to assess the effectiveness of current financial aid program administration and to provide a basis for strategic planning efforts affecting future initiatives.

Service to Constituents:

  • Contributes to student satisfaction through delivery of superior customer service in all aspects of the administration and delivery of student financial aid.

  • Work effectively as a team at all levels of the administrative and academic organizational structure.

  • Knowledge of the current political climate, economic issues, public concerns, in addition to identifying financial aid trends especially as they relate the public-two-year sector.

  • Provide recommendations regarding Title IV compliance and best practices in the student-centered delivery of financial aid with the cooperation of and in collaboration with all Enrollment Services departments and Academic Divisions.

  • Conduct in-service activities to train campus departments including enrollment management, advising and testing, academic instruction, institutional research, and financial aid staff in financial aid, grant, scholarship, work-study, and student loan administration, and related support tasks to achieve standardization across the institution.

  • Provide professional expertise and guidance that will ensure compliance with all federal and state regulations and established campus standards and lead development and implementation of university and campus financial literacy strategies and other initiatives to maintain low student loan default rate.

  • Advise students, prospective students and families regarding financial aid policies and procedures.

  • Plans, schedules, and presents informational workshops and presentations for local high schools

Supervision, Staffing & Professional Development

  • Supervises, directs, motivates, trains and evaluates staff so as to achieve objectives and quality performance.

  • Maintain membership in and participate annually in state and national level Financial Aid Associations (NJASFAA, NASFAA, AACRAO, etc.) conferences, meetings, workshops and seminars in ways that benefit the campus and the student population it serves.

  • Organize, supervise and evaluate all assigned personnel in accordance with College standards; recommend applicants for employment in financial aid positions.

  • Provide leadership and direction to the student financial aid staff; perform personnel responsibilities (supervision, staff development, monitoring work flow and training on a continuous basis.

  • Collaborate and consult with the enrollment management team to ensure high quality in both student service and financial aid fund delivery.

  • Ensure College awareness of important regulations and trends through ongoing personal and team professional development and education

  • Recommend organizational structure, functional responsibilities, program and professional development opportunities that will augment the delivery of service and optimize personnel performance for the department and its staff, and all campus staff delivering financial aid functions.

  • Provide training and materials to College staff regarding the financial aid process.

Typical Qualifications


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the required functions. The requirements listed below are representative of the essential knowledge, skills, and/or abilities:

  • Possess extensive technology literacy skills; specifically, comprehensive experience with the Student module of Ellucian Colleague, including the functionality of Financial Aid and Accounts Receivable.

  • Possess a solid overview of the technical systems, including data exchanges, required by the Department of Education, Federal Student Aid division in order for the institution to deliver Title IV aid. These systems include, but are not limited to, the Student Aid Internet Gateway (SAIG), the Common Origination and Disbursement System (COD), the National Student Loan Data System (NSLDS), the e-Campus Based site, the G5 system, and the federal IPEDS reporting system.

  • Must be highly knowledgeable of federal and state regulations in the area of student financial aid and possess the ability and motivation to stay current with regulatory changes in all phases of legislation.


Master's degree in Student Personnel Services or related area from a regionally accredited College or University. Minimum of 5 years of experience in financial aid, higher education finance, and/or enrollment management, along with at least 2 years of direct leadership and supervisory experience is required.

Supplemental Information


Experience with Ellucian Colleague Student module especially- Financial Aid and Accounts Receivable functionality) highly preferred. Proven ability to facilitate a team-oriented environment. Ability to manage multiple projects simultaneously. Excellent oral and written communication skills. Ability and desire to work in a high-demand, fast paced environment while meeting deadlines and maintaining a positive, professional attitude. A significant level of trust, diplomacy, professional courtesy, and tact.

Work involves extensive personal contact with others and/or can be of personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.


Ability to read, analyze, and interpret the most complex documents and contracts. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write proposals, contracts and budgets. Ability to make effective and persuasive speeches and presentations to top management, public groups, volunteers and/or boards of directors. Bilingual preferred.


Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.