Job Information
Villanova University TechZone Student Manager in Villanova, Pennsylvania
Villanova University Posting Details
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Position Information
Posting Number: 20245032V Position Title: TechZone Student Manager Posting Type Student Hours/week: 40 Eligibility: Work study preferred but open to all students Semester 2024 Summer Location Detailed Work Schedule M-F 40 hours a week Number of positions: 3 Department: 715-UNIT - Technology Support Services Contact Name: Seth Carey Contact Phone/Extension: 610-519-7207
Position Summary Information
Job Description Summary: This position is available for TechZone students who possess advanced troubleshooting and leadership skills. Applicants must have a proven track record of mentorship for other students, and display advanced problem solving and critical thinking. The ideal candidate will be a highly experienced TechZone student worker. Please Note: Candidates must be able to work between May 19th-August 7th. Housing and meal plan are included.
Requirements: - Manage the general activity of the TechZone - Carry out duties as assigned at the TechZone - Mentor and train new student workers at the TechZone - Take an active role in creating documentation for tier-0 and tier-1 support issues at the TechZone - Provide first level help desk and walk up support to provide support of all
UNIT supported systems. - Consult with students, faculty, and staff on complex issue regarding Villanova technology and systems. - Assist with computer problems and provide diagnosis and resolutions. - Log calls utilizing TeamDynamix ( TDX) ticket system.Additional Information:
Physical Demands Summary: Light lifting, up to 50lbs
Wage Rate: $15/hr
Posting Detail Information
Closing Date (11:59pm ET): 05/31/2024 Open Until Filled No
Posting Specific Questions
Required fields are indicated with an asterisk (*).
1. 1. * Are you currently a registered Villanova student? - * Yes - * No
2. 2. Are you eligible for work study? - * Yes - * No - * I don't know
3. 3. * What is your availability? (days and times)
(Open Ended Question)4. 4. Have you ever worked on campus before? If Y, what department and semester/year?
(Open Ended Question)Optional Applicant Do uments:Required Documents
Optional Documents
PI240376374