Job Information
System One IT Analyst (KTLO for Desktop Governance & Compliance) in Vienna, Virginia
IT Analyst (Desktop Governance & Compliance Operations)
REMOTE (must live near Pensacola, FL; Vienna, VA; or San Diego, CA)
Hours: Monday – Friday, 8:00 am to 4:30 pm EST
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract
Enterprise Technology Services Analyst (Desktop Governance & Compliance Operations)
Desktop Governance & Compliance ensures that our wide-ranging end-user computing environment maintains operational efficiency and stability in a secure technical environment. We seek a highly skilled and motivated IT analyst with primary responsibilities supporting audit and risk compliance, governing new software, and rationalizing applications.
Key Responsibilities:
• Perform audit and risk management for the desktop platform, i.e., elevated workstation administrator access, restricted software, and desktop standards and policies.
• Evaluate requests for new and upgraded desktop and virtual software. Perform business and technical evaluations; validate against the asset inventory, technology, and regulatory standards.
• Collaborate with the Desktop Governance Board, Architecture Review Board, and other governing bodies regarding new technology.
• Evaluate data and perform qualitative and quantitative analysis using Microsoft Excel pivot tables and other tools and models; Present findings using presentation tools, Microsoft PowerPoint, Visio, Power BI, and similar reporting tools.
• Support Records Information Management and file plan maintenance.
• Support efforts to improve Unauthorized Software Control processes and reporting.
• Build effective relationships with team members, management, and key stakeholders.
• Recommend, develop, and maintain complete and accurate standard operating procedures.
• Support documentation of Standard Operating Procedures and records migration from SharePoint to Microsoft 365.
• Ensure compliance with the organization's Information Security and Enterprise Technology Service standards and best practices.
• Support the establishment of new processes to automate and streamline existing manual processes to improve efficiency.
Qualifications:
• Bachelor’s degree in information technology, related field, or the equivalent combination of education, training, and experience.
• Working knowledge of asset management, MECM/SCCM platform, ServiceNow, MS Office suite, and other related tools and technologies.
• Strong communication and documentation skills in writing technical and end-user documentation.
• Experienced in supporting and facilitating risk and compliance audits, including progress tracking, status reporting, and the collection of artifacts.
• Strong organizational, planning, and time management skills with the ability to prioritize and execute.
• Strong research, analytical, and problem-solving skills using pivot tables and other related tools and reporting.
• Experienced in project management and meeting facilitation.
• Strong communication and presentation skills when presenting findings, conclusions, and other information to various audiences.
• Experienced in guiding and mentoring others.
• Self-starter with a positive attitude and willingness to hit the ground running.
• Diplomatic in exchanging information and addressing sensitive issues.
Desired:
• CGRC Certification
• CompTIA Certification
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.