Job Information
Navy Federal Credit Union ETS Technician IV - Network Operations in Vienna, Virginia
Overview
Plan, install, and/or support ETS equipment to include (but not limited to) routers, switches, modems and other circuit specific devices associated with local and wide area network. Lead complex/difficult tasks of considerable scope and latitude requiring advanced analysis.
Responsibilities
Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
Diagnose issues regarding branch, network and ATM infrastructure to include Cisco Routers, Switches, and Network circuits; take appropriate action
Document operating procedures for installations, configurations and /or administration tasks
Formulate and administer equipment maintenance program to include troubleshooting, repair, and replacement of the devices
Maintain inventory control documentation on systems and components to ensure operating system and patch updates occur according to schedule
Perform installation and configuration of network routers and switches as applicable
Train team members and/or peers on functional processes and procedures
Develop, test and implement systems and equipment; document results
Evaluate and test new equipment for applicability in the environment
Creates change tickets as needed
Perform other duties as assigned
Qualifications
Significant experience in Network Engineering/ Network Operations
Significant knowledge of Cisco Routers, switches, Palo Alto firewalls, and Wireless access points
Experience with SDwan technologies
Experience supporting global infrastructure
Ability to document and apply policies, standards and procedures
Ability to work independently and in a team environment
Experience in leading, guiding, training and mentoring others
Experience in presenting technical solutions and/or recommendations
Knowledge of technical inter-relationships between software/hardware and IT systems
Advanced organizational, planning and time management skills
Advanced research, analytical, and problem solving skills
Advanced skill in diagnosing and troubleshooting issues
Advanced verbal and written communication skills
Bachelor's degree in Business Administration, Information Technology, or related field, or the equivalent combination of education, training and experience
Hours: Rotating Day Shift, 6:00AM - 6:00PM
Location: 820 Follin Lane, Vienna, VA 22180
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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• Military Times 2023 Best for Vets Employers
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• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 22580