Capital One Delivery Lead-digiTECH in Vienna, Virginia
Towers Crescent (12066), United States of America, Vienna, Virginia
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
As a strategist, consultant and implementer, the successful candidate will ensure streamlined activities within the organization based on the priorities of the VP. The Delivery Lead will handle a range of responsibilities from being able to communicate Consumer Identities high level delivery and release plan, remove impediments that may obstruct the pursuit of the team's goals while digging into the details and communicate day-to-day management of personnel to allow the leadership team to focus on delivering exceptional digital experiences.
We are looking for someone who:
-Thrives as a servant leader in a dynamic, fast-paced environment and seamlessly manages multiple priorities
-Thinks strategically, understands the big picture but is also able to execute flawlessly with close attention to detail
-Builds strong relationships, influences across levels and functions, and delivers great results through others
-Asks the tough questions and challenges the status quo to continually improve effectiveness & efficiency
-Solves complex problems and drives action across the organization
-Models the right behaviors for the team and helps create a shared sense of leadership and accountability within the team
-Navigates easily between technology and business topics and has a strong understanding of major technology trends
-Serves as leader for the Consumer Identity team by ensuring clean communication and organization of all team objectives
-Serves as Delivery Lead for all Consumer Identity teams, creating and helping the teams executing on roadmap and delivery strategy to Tech and Business partners.
Fosters a motivating culture of openness, collaboration and continuous improvement
Advisor acting on behalf of the VP and his senior leadership team, creating collaboration forums across the org (team meetings, town halls, intranet presence, etc.)
Business Management – Works with the digiTECH Chief of Staff to create routines and processes to enable the efficient and effective management of the Consumer Identity Team. Example include, but aren’t limited to Labor/People Strategy, Budget, Space, Recruiting.
-Project Leadership - Manage special projects to support departmental objectives.
Experience managing projects and/or system integrations that are somewhat complex
-Bachelor’s Degree or Military experience
-At least 7 years of experience in Project or Process management
-At least 5 years of experience in communications planning and development, including department communications, leadership team meetings, presentations, memos and reports
-At least 4 years of experience managing visible projects which require the ability to manage cross-functional team members, remove obstacles and influence appropriately
-At least 4 years of experience managing senior stakeholders across different business functions
-At least 2 years of experience working in organizational development and performance
-Bachelor’s Degree in Business, Technology, Finance or Organizational Development
-Master’s in Business Administration
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.