Campus Pride Jobs

The Employee Benefits Account Manager will be responsible for managing a portfolio of clients and ensuring that their employee benefits programs are well-managed and meet their needs. This includes developing and maintaining relationships with clients, coordinating the enrollment process, providing ongoing service and support to clients, and managing the renewal process.

**Key Responsibilities:

• Serve as the primary point of contact for clients regarding their employee benefits programs
• Develop and maintain strong relationships with clients, including conducting regular meetings and providing ongoing support
• Coordinate the enrollment process, including conducting open enrollment meetings, communicating plan options and changes, and ensuring all necessary forms are completed accurately and on time
• Manage the renewal process, including analyzing plan performance, negotiating with carriers, and presenting renewal options to clients
• Stay up-to-date on industry trends and changes in regulations to ensure compliance with all laws and regulations
• Collaborate with internal teams, including sales, underwriting, and customer service, to ensure clients receive a high level of service
• Provide guidance and support to clients on a range of employee benefits issues, including plan design, cost-sharing, and compliance
• Update agency operating systems

**Requirements:

• Effective communication and relationship-building skills
• Strong attention to detail
• Excellent problem-solving and analytical skills
• In-depth knowledge of employee benefits programs and related regulations
• Ability to work independently and prioritize tasks effectively
• Proficiency in Microsoft Office, particularly Excel and PowerPoint
• Upbeat personality and a customer first attitude
• Analytical thinking skills
• Public speaking skills

**An Asset: 3+ years of experience in employee benefits account management or a related field

This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned to meet the ongoing needs of the organization.