Job Information
Flowserve Corporation Inside Sales Engineer in Verrebroek, Belgium
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
As the Inside Sales Engineer you will be responsible for all 'light touch' accounts throughout the Belgium & Luxembourg region. Light touch means working in a quick paced environment with small sized orders which will get you up to speed in no time.
Light touch also means learning on the job with the support of your colleagues and developing yourself. You will collaborate with many different customers who occasionally place an order or have a technical question about their pump or seal. Are you looking for job where can give excellent service to our customers and create potential to generate more sales? Are you interested in a career at Flowserve and have the possibility to become an Outside Sales Engineer? Do not hesitate and apply to this great position?
Job summary
As Inside Sales Engineer you’ll spend most of your time focused on orders that are accompanied by one or more technical questions. The customer calls or emails you for appropriate advice on new pumps, spare parts or sometimes even modifications. It is up to you to understand what the customer wants and what he (actually) needs. Besides providing our customers quickly and thoroughly with the best technical and commercial advice.
Your role
You will translate customer requests into technical advice this includes doing required calculations and technical selections
You will monitor the automatically generated orders and maintain positive customer relationships despite lower contact frequency
Actively seek collaboration with Outside Sales Engineers as soon as a customer reaches a tipping point to generate more sales
You will occasional visits your customers or accompany a colleague
Following up and reporting on all ongoing opportunities through the CRM system – Salesforce
You have commercial mindset and love to work on growth and proactively approach (old and/or potential) customers
Support Outside Sales Engineers with activities or projects in collaboration with our Commercial Operation teams, QRC’s and Business Units.
Your Profile
Good advice sells itself, that's your motto! You do not (only) look at KPIs but you really want to help your customer. You can understand or unravel the customer's needs by phone or email. Asking the right questions to find out what the needs are, comes easy to you. You have the natural ability to translate information into sound advice. If you do not have the required knowledge for this position, we will teach you along the way. You also meet the following requirements:
You have demonstrable experience with consultative sales
You have working experience in a technical environment
You speak Dutch and English - knowledge of the French language is a big plus
You can read and interpret technical (2D or 3D) drawings
You can adapt your communication style to different regions in Belgium & Luxembourg.
What we can offer you
As an Inside Sales engineer you will receive a competitive salary including 13th month
Extra-legal benefits (Laptop, mobile phone, & meal vouchers).
SIP Bonus program
You have 32 days off based on full-time employment (20+12 ADV).
An employer who cares for your safety and your career. (For example, through our annual sustainable employability program).
Hospitalization insurance
Onboarding program & training program for further career opportunities
A position in which you are responsible for a specific customer group.
This is a position (at associate level) that is perfect as a stepping stone, but it doesn't have to be that way. In other words: if you want to develop quickly, you can. If you want to enjoy this position for a longer period of time, that is also possible.
A comfortable workplace where everyone knows each other.
Req ID : R-11244
Job Family Group : Sales
Job Family : SA Sales
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.