Job Information
Insight Global Data Center Technician in Vernon Hills, Illinois
Job Description
The Floor Controller role is responsible for assisting with the governance and policing of Data Centre floors. The job holder will assist with the management of delivering power, cooling, space associated with the installation of hardware as per the agreed location, They will facilitate the installation and decommissioning of all hardware within the Data Center floors. Liaise with internal stakeholders to ensure customer expectations are met. Floor Controller role will be responsible for inward/outward of materials, manage stock control, performing floor audits and provide management with effective MI. The job holder will be part of the wider team out of hour's call-out rotor in order to provide vendor escorts into the Data Center space. They will decommission all of the hardware within the data center floors, manage inventory, and perform audits.
* Manage floor management activities to ensure timeliness and accuracy of delivery to cost, quality and budget
* KPI reporting as requested
* Service availability through infrastructure availability
* Ensure all initiatives implemented are adherence with the DCM and ITID Strategy
* Improvements in customer satisfaction and service quality
* Timeliness and accuracy of reporting
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
* RELIABLE VEHICLE
* 2+ years of experience as a Data Centre Tech/Specialist/Controller
* Installation, migration and demise of IT equipment within Data Centres (To 5 years)
* Awareness of service management techniques including Problem, Change and Incident management
* Understanding of data network and cabling technologies, principles and products
o Able to run and test fiber optic and copper cables
o Remove and install servers
o Patching environments
* General overview as to how a computer room floor is laid out and how modern server, storage and network infrastructure is integrated.
* Good communication -- this person will be working with vendors and offshore teams in India and Hong Kong
* Has worked in a data center with > 80+ racks
* PC / Office skills (Word, Excel, Lotus Notes etc) null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.