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Assistant Clinic Administrator

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Assistant Clinic Administrator

Salary

$77,970.93 - $109,170.02 Annually

Location

throughout Ventura County, CA

Job Type

Various

Job Number

0623HCA-24AD (SA)

Department

Health Care Agency

Opening Date

09/16/2024

Closing Date

9/30/2024 5:00 PM Pacific

• Description

• Benefits

• Questions

Description

The Ventura County Health Care Agency seeking an Assistant Clinic Administrator to be responsible for ensuring the delivery of high quality patient care and experience by providing leadership, direction, and coordination of day to day clinic operations for one large site or multiple clinic locations within Ambulatory Care. This position will assist in overseeing personnel and staffing, managing schedules, procuring supplies and services, performance improvement activities, and adherence to regulatory compliance, State and Federal regulations and laws, including Title 22. Collaborating closely with the Clinic Administrator and Medical Director, this position will help ensure the seamless operation of one or more clinics, contributing to the mission of delivering outstanding healthcare.

PAYROLL TITLE: Program Administrator II

AGENCY/DEPARTMENT: Health Care Agency - Ambulatory Care

EDUCATIONAL/BILINGUAL INCENTIVE: Incumbents may be eligible for educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.

Program Administrator II is a Management position and is exempt from overtime. This classification is eligible for benefits at the MB3 level.

The eligible list established from this recruitment will be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies for this and similar positions only. There is currently one (1) Regular vacancy

TENTATIVE SCHEDULE

OPENING DATE: September 16, 2024

CLOSING DATE: September 30, 2024

Examples Of Duties

Duties may include, but are not limited to the following:

• Provides leadership, direction, and coordination of daily clinic operations;

• Develops and maintains working knowledge of regulations and standards of related to clinic operations, including but not limited to billing regulations;

• Monitors clinic performance goals and schedules management activities to meet quality outcomes and patient experience;

• Assists with the management of provider templates and the coordination of support staff to ensure proper coverage;

• Assists in activities related to regulatory audits;

• Works with physicians, registration staff, and billing to ensure accurate charge capture and eligibility procedures are followed;

• Confers with other managers on policy matters and work problems; interprets policies and procedures and explains their application within the context of the assigned program field;

• Represents the County in contacts with other governmental or community agencies and/or the public; confers and cooperates with others on policies and procedures as well as organizational, personnel, budget and operational issues;

• Prepares required reports; compiles and analyzes narrative financial information and statistical data to improve operations, identify program needs;

• May supervise and assist in the planning and operation of in-service training programs; and

• Selects and supervises multidisciplinary staff, including setting staff performance standards including standards in clinical areas within the scope of licensure and professional expertise; evaluating employee performance and taking disciplinary actions as needed; and

• Performs other related duties as required.

Typical Qualifications

These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

Any combination of education and experience equivalent to:

• Possession of a Bachelor's degree or its equivalent in health or business administration, or a related field, OR

• Four (4) years of progressive health care related experience, including, but not limited to, state and federal regulations, process improvement, and clinical/patient care delivery models in an Ambulatory Care setting with one (1) year of supervisory experience.

Note: Verification of the required college degree or college coursework is required if used to qualify. Degree(s) from a foreign institution require an academic credential evaluation to determine the U.S. equivalency.

NECESSARY SPECIAL REQUIREMENT

• Excellent written communication skills must be demonstrated in the completion of the employment application and supplemental questionnaire

• Some experience using electronic health record systems

DESIRED

• Bachelor's degree in healthcare, business administration or related field.

• Some experience supporting clinic operations.

• Some experience with Cerner

• Considerable supervision experience in a health care setting

KNOWLEDGE, SKILLS and ABILITIES:

Working knowledge of: principles of healthcare delivery, techniques of program management, budgetary preparation and analysis, organization and staffing, practice management and electronic health record systems preferably Cerner, third party payers including Medicare and Medi-Cal, federal and state regulations relating to healthcare delivery.

Ability to: analyze administrative and fiscal problems, prepare a variety of reports and recommendations, communicate effectively both orally and in writing, and plan, organize, and supervise the work of others.

Recruitment Process

FINAL FILING DATE: Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on Monday, September 30, 2024.

To apply on-line, please refer to our web site at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here (http://vcportal.ventura.org/CEO/HR/docs/Lateral_Transfer.pdf) for additional information.

SUPPLEMENTAL QUESTIONNAIRE – qualifying: All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the exam process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.

Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

APPLICATION EVALUATION – qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.

TRAINING and EXPERIENCE EVALUATION 100%: A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to supplemental questions. The T&E is a method for determining the better qualified applicants among those shown to meet the stated requirements. Using a T&E, applicants may be scored or ranked according to criteria that most closely meet the business needs of the department. When the pool of candidates is exceptionally strong and large, candidates are typically scored or ranked in relation to one another; consequently, some qualified candidates may receive a score or rank which is moderate or lower resulting in them not being advanced in the process.

ORAL EXAMINATION - 100%

A job-related oral examination may be conducted to evaluate and compare participating candidates' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Candidates must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

NOTE: The selection process may consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence. If the T&E replaces the oral exam candidates must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position.

For further information about this recruitment, please contact Sabrina Anderson by e-mail at Sabrina.Anderson@ventura.org or by telephone at (805) 654-2642.

EQUAL EMPLOYMENT OPPORTUNITY

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

MANAGEMENT

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

• Benefits website (https://hr.ventura.org/benefits) or you may call (805) 654-2570.

• Retirement FAQ's (https://vcportal.ventura.org/CEO/benefits/docs/RETIREMENT%20-%20FAQs.pdf)

• Memorandum of Agreement

Union Codes: MB3, MB4, MS, MT, MCC, MU

01

Do you possess a Bachelor's degree or its equivalent in health or business administration, or a related field? NOTE: In order to receive credit for this education, you MUST include it in the Education section of your application.

• Yes

• No

  02

  Describe your experience working in healthcare specifically related to clinical and patient care delivery models. In your response include:

  A. Name of employer(s) where you gained this experience

  B. Job title(s) held

  C. Your experience following and enforcing state and federal regulations

  If you do not have this kind of experience, type "no experience". NOTE: In order to receive credit for this experience, you MUST include each employer in the Work Experience section of your application, and the all details for each employer must be included.

  03

  Describe your supervision experience. In your response include:

  A. Name of employer(s) where you gained this experience

  B. Job title(s) held

  C. Job titles(s) of those you supervised

  D. Your experience administering performance evaluations

  If you do not have this kind of experience, type "no experience".

  NOTE: In order to receive credit for this experience, you MUST include each employer in the Work Experience section of your application, and the all details for each employer must be included.

  04

  Describe your experience using electronic health record systems. In your response include:

  A. Name of employer(s) where you gained this experience

  B. Job title(s) held

  C. Specific systems used

  D. Job duties performed using those systems

  If you do not have this kind of experience, please type "no experience". NOTE: In order to receive credit for this experience, you MUST include each employer in the Work Experience section of your application, and the all details for each employer must be included.

  Required Question

Agency

Ventura County

Address

800 S. Victoria Avenue LOC. #1970 Ventura, California, 93009

Phone

(805) 654-5129

Website

http://hr.ventura.org

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