Job Information
Sonnenalp Prpoerties, Inc. Ski Valet in Vail, Colorado
Primary Purpose of Position
Ski Valet will extend the highest level of personalized service to all guests and patrons of the ski valet. Valets are also responsible for transferring ski equipment and gear to and from the Gorsuch Ski Caf for hotel guests.
Essential Duties and Responsibilities
Will report to work in a neatly groomed and acceptable manner as outlined in the Employee Handbook. Maintain a teamwork orientation towards co-workers. Serves guests in every possible way, exhibiting a friendly and positive attitude to ensure an enjoyable and relaxing stay. Will make the pick-up and drop-off transfers of all ski equipment between the hotel and ski valet. Controls inventory of ski equipment and manages to minimize any loss. Maintains a constant presence at the Ski Valet to insure guest satisfaction in a timely manner. Assists guests with storage and retrieval of ski equipment. Assists in advising guests of all In-house venues and activities. Reports any unsafe conditions or suspicious activity to the Ski Valet Supervisor or Manager on Duty. Performs frequent cleaning/maintenance on ski racks and all ski valet areas Recommended Skills and Qualifications
Minimum of 1 year Customer Service experience. Good physical condition, able to carry heavy loads. Excellent communications skills, attention to detail, ability to think on your feet , and must be well organized as well as personable & polite. Must be able to work outside and inside in all weather conditions Essential Physical Requirements
Must be in uniform; a clean and neat appearance is a must. Must be able to stand and/or walk for the duration of the shift, 8-12 hours. Must be able to lift 10 to 50 pounds for the duration of the shift. Employee Conduct
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, guests and vendors.
Seasonal & Part-Time Benefits:
Resort Discounts Holiday Pay & Sick Pay 401(k) Retirement Plan & Roth 401(k) *After one year and 1000 hours worked Employee Assistance Program Parking Credit or Discounted Bus Passes Employee Meal