Job Information
ITT Technical Sales Support Manager in Vadodara, India
Position Summary
ITT India Solutions / Aftermarket Sales Engineer
Position Summary:
The Solutions Engineer will be dedicated to our sales efforts in growing the ITT PRO Services aftermarket business for the Vadodara site. The role will be wide ranging – covering a variety of markets and multiple end users with our vast array of aftermarket products and services including repairs, equipment upgrades and parts. In this role, detailed rotating equipment design and operational experience will be required as well as am ability to problem solve in order to deliver technical solutions that reduce the lifecycle cost of our customers equipment.
Primary Duties:
Manage all technical and commercial aspects of design solutions associated with rotating equipment and deliver these recommended solutions in the form of technical/commercial proposals in a timely manner
Work with Pro Shop Engineers and ITT Product & Engineering Specialists Team to develop best in class solutions to customers problems
Travel to customer sites to understand problems and develop / explain the technical and commercial benefits of design solutions
Collect site data to assist team efforts in troubleshooting and Root Cause Analysis activities
Deliver an exceptional level of customer service whilst adhering to SQDC (Safety, Quality, Delivery, Cost)
Actively contribute to the growth of the business
Essential Responsibilities
Skills & Qualifications:
10 years minimum experience in rotating equipment repair encompassing assembly and machining (preferably centrifugal pumps/ engineered pumps) overhaul, repair, upgrades, trouble shooting and customer relations
Hands on experience in repair of rotating equipment
Experience in producing accurate & competitive proposals
Demonstrable experience in successfully planning / project management of complex projects
Highly professional level of customer service skills
Ability to define own priorities
Ability to clearly articulate requirements both written and verbally
High degree of knowledge of common rotating equipment standards such as API 610
Vibration Institute or equivalent qualification desirable
High level of competence in using all aspects of Microsoft office – word / excel / ppt
Team player with ability to collaborate across countries
University degree in Mechanical Engineering – business / finance qualification desirable
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Job Locations IN-GJ-Vadodara
ID 2024-12485
Category Sales
Position Type Employee
Telecommute No