Job Information
The Neighborhood Center, Inc. MCAT Program Supervisor in Utica, New York
The Mobile Crisis Assessment Team (MCAT) Program Supervisor is responsible for ensuring crisis services are provided consistent with best practices as well as with the local and State Office of Mental Health and Department of Health guidelines/regulations and contracts. They plan, organize and manage the overall delivery of the Mobile Crisis Assessment Team, and have immediate supervisory responsibility for the activities of the Crisis Services Program within the counties in the service delivery area. They is expected to work in complex situations with a high degree of independence. She/he/they is required to complete crisis assessments and make necessary referrals for needed services for children and adults who are identified as being in possible acute psychiatric distress. She/he/they is responsible for coordinating a team of Crisis Counselors and other staff as assigned and responding to community crisis situations to assist with de-briefing and necessary crisis assessments.
AFTERNOON/EVENING POSITION: Monday Friday 11:00am 7:00pm EVENING POSITION: Monday Friday 4:00pm 12:00am
Responsibilities: Participates in the staff selection process and provides day-to-day program leadership, staff orientation and training, staff supervision, conducts staff performance appraisals and professional development opportunities for the MCAT staff team in accordance with agency policies and procedures. Ensures the timely delivery of short-term crisis intervention, follow-up and linkage to community resources and supports. Ensures the program provides quality assessment services for children and adults including comprehensive crisis assessment and suicide/homicide lethality. Ensures accurate documentation of client and agency contacts in accordance with program policy and ensures that procedure manuals are maintained. Assists in clinical and administrative review of cases for quality assurance. Ensures systems are in place to provide effective outcome monitoring and continuous quality improvement in all program functions. Assumes on-call, and administrative back-up responsibilities consistent with program needs. Ensures program compliance and enforces standards which include but are not limited to: HIPAA regulations and confidentiality in accordance with the New York State Office of Mental Health and applicable Department of Health regulations in addition to all other local, state and federal governing laws and regulations.
Full list of job duties available on posting website.
REQUIRED QUALIFICATIONS: Possess demonstrated strong experience and knowledge of program design and development , strategic planning, and change management. Possess the ability to develop and deliver presentations to a wide variety of audiences as well as the demonstrated ability to communicate and interact with various levels of government, community leaders and providers. A Licensed Master Social Worker (LMSW) licensed by the New York State Education Department and two years of experience in the provision of mental health services and one year staff supervisory experience required. OR A Licensed Clinical Social Worker (LCSW) licensed by the New York State Education Department and two years of experience in the provision of mental health services and one year staff supervisory experience required. OR A Licensed Marriage and Family Therapist (LMFT) licensed by the New York State Education Department and two years of experience in the provision of mental health services and one year staff supervisory experience required. OR A Licensed Mental Health Counselor (LMHC) licensed by the New York State Education Department and two years of experience in the provision of mental health services and one year staff supervisory experience required.