Job Information
Utica University Assistant Director of Housing Operations in Utica, New York
Position Information
Job Title Assistant Director of Housing Operations
Posting Number S00498
Position Type Full Time
Hours/Schedule Monday through Friday 8:00 AM - 5:00 PM (on-call coverage required; occasional weekend and evening hours required). See flex work program information below.
Campus Main Campus, Utica NY
Date Position Available 07/01/2024
Posted Salary 58,500
FLSA Status Exempt
Benefits Eligible Yes
If yes, please select: All Benefits
Position Summary Information
Position Summary
The Assistant Director of Housing Operations provides oversight and leadership for housing assignments and operations at Utica University. This position also oversees Pioneer Village, a residential facility, in conjunction with external partners. This position is a live-on position in which the successful candidate is required to live in the residence hall that they supervise to facilitate the personal, social, and educational growth of students and Resident Assistant staff through the application of student development theory to create significant and purposeful residential learning experiences.
Aside from overseeing Pioneer Village, the primary responsibilities for this position include housing selection, room changes, marketing and communications, key administration, damage billing, and preparation and administration of move-in and move-out processes. In conjunction with the Director of Student Living, this position will build and maintain strong relationships with a variety of on-campus offices. The Assistant Director of Housing Operations indirectly supervises the Student Living staff as it relates to housing operations. The position provides clear communication to students, staff, and families in regards to housing operations.
Utica University offers a flexwork program designed to give employees a greater work life balance. This flexwork program is an alternative to the standard 8:30 a.m. to 5:00 p.m., Monday through Friday, work schedule. While employees’ salaries, vacation and sick time are based on a full-time (37.5 hours/week) schedule, employees work an abbreviated 32-hour work week, with the flexibility of working either a four-day week or five abbreviated days. Supervisors will work with employees on scheduling to ensure the needs of the department are met.
Location Utica, NY
Application Deadline
Full consideration by:
Open Until Filled Yes
Major Responsibilities
Residential Area Oversight (40%) :
Hold regular one-on-one and staff meetings to keep staff up-to-date on campus issues.
Directly supervise 3 Community Advisors and hold them accountable for agreed upon building and departmental expectations.
Coordinate programming of student staff according to the current programming model, including maintaining records and holding student staff accountable for meeting programming requirements.
Maintain consistent office hours Monday through Friday 8:00 AM – 5:00 PM (depending on approved flexwork schedule). Office hours will be split between the assigned residential area office and the Office of Student Living and Campus Engagement.
Do daily rounds throughout the assigned residential area.
Initiate contact on a regular basis with students in all area buildings. Be aware of and report problems and individual concerns of residents.
Develop and foster a sense of community and pride throughout the area.
Serve as a resource person for information about campus services, events, policies, and procedures.
Provide support for students concerning educational, career, and personal issues, and refer when necessary.
Enforce and educate students regarding University and residence hall regulations and policies.
Meet with students for Code of Student Conduct violations as a hearing officer and maintain appropriate records.
Provide direction to staff and students in communicating, interpreting, and administering residence hall and University policies and procedures.
Crisis Management
Participate in second-level on-call duty rotation (weekdays) and first-level on-call duty rotation (weekends and breaks), and respond to crises and emergencies.
Be familiar with established emergency protocols, and be prepared to implement them when necessary.
This position is considered essential and will be required to work during severe weather closings/delays or emergency situations, regardless of whether or not the College is closed.
Housing Operations (60% )
Implementation of housing operations processes in line with department and university goals including but not limited to assignments, opening, closing, health and safety inspections, room changes, damage billing, and selection processes.
Responsible for the implementation of the Operations Coordinator position including selection, training, and supervision of the Operations Coordinators.
Responsible for the Move-In and Move-Out Assistant process including selection, training, and supervision of these student employees.
Assist the Director of Student Living in maintaining occupancy reports, trends, historical data, and strategic goals.
Oversee administration processes such as: early arrival and late stay rosters, break housing, key management, and room condition reporting.
Assist the Director of Student Living in providing approved housing accommodations. May serve as a member of the Housing Accommodations Committee.
Assist the Director of Student Living with development and administration of the Office of Student Living and Campus Engagement housing policies such as: the Housing Agreement, and general procedures.
Assist the Director of Student Living in updating and maintaining educational materials on departmental websites, admissions materials, etc.
Assist the Director of Student Living in developing and maintaining a social media plan to engage students through various social media platforms.
Assist the Director of Student Living in creating operational reports in regards to furniture inventory.
Assist the Director of Student Living in creating master housing plans, policies, and strategic plans for ongoing development.
Serve as the Co-Advisor to the Residence Hall Association and hall councils within the first-year residence halls
Driving Responsibilities
Travel
Supervises Directly supervises the Graduate Resident Director of South Hall, and directly supervises student staff (2 Community Advisors, 10 Operations Coordinators, and Move-In and Move-Out Assistants).
Education & Experience Qualifications
A Bachelor’s Degree and 1 year professional experience in Higher Education is required.
A Master’s Degree in College Student Development/Higher Education/Counseling or similar degree and 3-5 years professional residence life or higher education experience is preferred.
Minimum Skills/Abilities
A strong understanding of and commitment to students’ development and well-being
Excellent human relations, communication, and organizational skills.
A strong commitment to diversity, equity, and inclusion, and demonstrated work continually to enhance diversity of our students, faculty, and staff.
A strong work ethic.
Flexible and able to work successfully in a team atmosphere.
Applicant Documents Instructions
All positions at Utica University support the University’s mission and values in part by being active members of an inclusive environment. Please describe in your diversity statement how you would see yourself incorporating this into this role.
In line with the University’s Affirmative Action Policy, there is no requirement or expectation that a candidate disclose their identity or membership in any protected class or group, either in the diversity statement or in other application documents submitted to the search committee. For additional information on what to provide in your diversity statement please reference the diversity statement guide at the following link: https://www.utica.edu/hr/media/Diversity_Statement_Guide.pdf
Additional information Visa sponsorship is not available for this position
EEO/AA Statement
Utica University is committed to affirmative action, equal opportunity and the
diversity of its workforce. All qualified applicants will receive
consideration for employment without regard to race, creed, color, sex,
pregnancy, ethnic or national origin, religion, marital status, age, sexual
orientation, gender identity, gender expression, veteran status,
disability, citizenship status, genetic predisposition, domestic violence
victim status, or protected status under applicable local, state, or
federal law.
Commitment to a Diverse and Inclusive Campus Community
Our community of students, faculty and staff reflect a diversity of experiences, opinions, and cultural backgrounds shaped by biology, society, history, and choice. Our community includes members who are diverse by virtue of their race, ethnicity, gender, sexual orientation, ability, religious and/or spiritual affiliations, and socio-economic status, as well as the number of other ways in which who we are influences how we see the world. Furthermore, we value and celebrate diversity, and this results in a commitment to multiculturalism. We believe that within the community of human persons, all cultures, perspectives, and beliefs about faith, ideals, taste and lifestyles are of equal value. Our diversity deepens our commitment to nurture a multicultural environment in which we engage with others and blend perspectives, to learn about diverse cultures, to explore who we are and where we come from and to accept one another without prejudice. The Utica University Mission and Values Statement includes a commitment to fostering diversity in perspective, background, and experience within an environment that is dedicated to the freedom of expression and the open sharing of ideas.
Commitment to Supporting and Hiring Veterans
Utica University is a comprehensive, independent, private institution founded in 1946 to offer options for higher education study to veterans returning from the Second World War. More than seventy years since veterans returned from WWII, this tradition of serving veterans is still held in high regard here at Utica University, and we are proud to welcome veterans as students and as valued members of our faculty and professional staff.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
*How did you hear about this employment opportunity?
HercJobs.org (HERC Higher Ed Recruitment Consortium)
HigherEdJobs.com
InsideHigherEd.com
Observer Dispatch (Utica OD)-newspaper
Ithaca Journal
Personal Referral
Utica University Website
Albany Times Union
Binghamton Press & Sun
careerbuilders.com
centralnewyorkhelpwanted.com
Chronicle.com (Chronicle of Higher Ed website)
Elmira Star Gazette
Utica University Online Employment Website
DiverseEducation.com (Diverse Issues in Higher Education
Historically Black Colleges and Universities
Indeed.com
Current Utica University Employee
Referred by a Utica University Employee
Referred by a non Utica University Employee
Twitter
LinkedIn-Job Posting
LinkedIn-Recruited by Utica University HR
Centralnewyorkhelpwanted.com
Syracuse Post Standard-newspaper
Albany Times Union-newspaper
Facebook
Job Fair
Search Firm
NCAA
PRISM Network
HBCU Connect
DiverseJobs
Other
*Please provide more details regarding the source of your referral?(Open Ended Question)
Applicant Documents
Required Documents
Resume / Curriculum Vitae
Cover Letter
"Contributions to Diversity" Statement
Optional Documents
- Letter of Reference #1