Campus Pride Jobs

Medical Office Assistant- Peoria Radiation Oncology

• Department: Radiation Oncology - CMPG

• Entity: Peoria Service Area

• Job Category: Patient Care

• Employment Type: Full - Time

• Job ID: 41723

• Experience Required: None

• Education Required: Not Indicated

• Shift: Evening

• Location: Peoria, IL

• Usual Schedule: Mon-Fri 8-430p

• On Call Requirements: No

• Work Location: Peoria North Allen Clinic

• Weekend Requirements: No

• Holiday Requirements: No

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  Position Summary:

  To assist and support the Coordinator, nursing staff, technicians, transcriptionist, and physicians in the provision of patient care. The incumbent functions as a receptionist and in a clerical role for the majority of the time, but also assists with transcription and patient care in all areas of the department as needed.

  Qualifications:

  SKILLS AND KNOWLEDGE Required English Skills Basic reading skillsBasic writing skillsBasic oral skillsCommunication Skills Ability to respond appropriately to customer/co-workerInteraction with a wide variety of peopleMaintain confidential informationAbility to communicate only the facts to recipients or to decline to reveal informationAbility to project a professional, friendly, helpful demeanorComputer Skills Basic Skill

  Essential Functions:

• • Greets patients, visitors, physicians, vendors and others with a warm, positive attitude. * Maintains neat and organized front desk. * Uses professional etiquette and answers telephones promptly. * Schedules patients appropriately and timely, seeking guidance from the Lead RN as needed. * Determines the appropriate handling/management of each incoming phone call * Takes complete and accurate messages, relays information promptly ,prioritizes messages and acts on those that present emergent needs * Refers all questions of a medical nature to a professional clinical staff * Demonstrates effective communication skills to promote smooth patient flow through the department/informs providers or clinical staff when there is a patient flow problem * Obtains the necessary documentation and consents needed for treatment according to department protocol * Informs Lead RN of patient cancellations and requests to add-on patients promptly. * Keeps patients, visitors and vender representatives informed of delays
• • PERFORMS ALL DATA ENTRY FUNCTIONS. MAINTAINS COMPETENCY ON OFFICE INFROMATION SYSTEMS, PERFORMS A VARIETY OF CLERICAL SUPPORT FUNCTIONS TO ASSURE SMOOTH FLOW OF THE CLERICAL AREA AS WELL AS OTHER DEPARTMENT * Updates and makes necessary changes in patient demographic information in a timely manner. * Creates charts for upcoming consults and pulls follow-up charts for daily apt. * Enters charges daily as outlined by clinical staff/ make charge corrections as needed. * Runs audit reports daily to ensure accuracy balance from previous day charges. * Assists with faxing and copying as designated * Maintains a proper filing system for charts and files in a timely manner * Ensures dictations is available in a timely manner * Coordinates schedule with Epic and Aria * Orders publications as needed * Prints daily schedule * Retrieves and distribute mail
• • PERFORM MOA DUTIES AS REQUIRED * Rooms patients as needed in nurse absence * Assists patients in completion of paperwork * Schedules diagnostic tests as needed * Attends computer classes as needed or scheduled. * Maintains adequate knowledge of medical terminology.
• • ASSISTS IN THE DEVELOPMENT OF TEAMWORK OF STAFF TO ENSURE EFFICIENT AND APPROPRIATE PATIENT CARE * Monitors the workflow and makes adjustments as needed * Demonstrates ability to multitask with workflow * Maintains a professional image * Participates in the Quality Improvement process * Provides a safe environment for patients and staff * Follows up on concerns/problems as needed * Provides documentation to ensure the facts are used to solve problems * Collects data utilizing the quality improvement tools

  We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.