Job Information
Carle Foundation Hospital Medical Office Assistant - Behavioral Health Atrium Outpatient Clinic in Urbana, Illinois
Medical Office Assistant - Behavioral Health Atrium Outpatient Clinic
Department: Behavioral Health Atrium - CTP
Entity: Peoria Service Area
Job Category: Mental Health
Employment Type: Full - Time
Job ID: 41493
Experience Required: Not Indicated
Education Required: Technical/Vocational degree
Shift: Day
Location: Peoria, IL
Usual Schedule: M-F, 8:00am-5:00pm
On Call Requirements: No
Work Location: Peoria Atrium Building
Secondary Job Category: Mental Health
Weekend Requirements: No
Holiday Requirements: No
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Position Summary:
Under the direction of a health care provider, Medical Office Assistant NPS, is responsible for the delivery of patient care that promotes the safety and well-being of our patients.
Qualifications:
EXPERIENCE REQUIREMENTS Computer data entry experience. ADDITIONAL REQUIREMENTS
Use of usual and customary equipment used to perform essential functions of the position
SKILLS AND KNOWLEDGE Writes, reads, comprehends and speaks fluent English. Multicultural sensitivity. Microsoft Office - basic computer skills. Customer/patient focused. Critical thinking skills using independent judgment in making decisions. Strong interpersonal skills. Strong verbal and written communication skills. Ability to work as a team member. Ability to understand and apply guidelines, policies and procedures.
Essential Functions:
Clinical Excellence/Patient Care
Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.
Demonstrates competence in the clinical skills necessary to carry out assigned job duties.
May be required to draw and collect blood and other samples from patients and prepare specimens for laboratory analysis.
Administer ordered medical and/or vaccines.
Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding.
Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
Provide appropriate and timely documentation in the patient's electronic health record using standardized workflows and processes.
Practices and reflects knowledge of IPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare. Provide information to appropriate regulatory agencies, (i.e. health department).
Development and Patient Education
Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site.
Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
Maintain compliance and behave in a manner consistent with all policies and procedures, including but not limited to Compliance, HIPAA and personnel workplace rules.
Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
Maintain regular and consistent attendance at work.
Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
Balance team and individual responsibilities; be open and objective to others views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.