Job Information
NBC Universal Director, Multimedia Operations in Universal City, California
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion (https://www.nbcuniversal.com/diversity-equity-inclusion) initiatives, coupled with our Corporate Social Responsibility (https://www.nbcuniversal.com/csr) work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.
Universal Products & Experiences Overview:
Universal Products & Experiences (UP&E) globally drives the expansion and elevation of NBCUniversal’s iconic collection of brands, intellectual properties, characters, and stories based on the company’s extensive portfolio of properties created by Universal Pictures, Illumination, DreamWorks Animation and NBCUniversal Television and Streaming. The division executes this through innovative physical and digital products, engaging retail and product experiences across our expansive global theme park destinations (for both owned and 3rd party IP), location-based venues, e-commerce product platforms, and retailers around the world. Along with global brand strategy and creative, UP&E’s three lines of business include Consumer Products, Games and Digital Platforms, as well as Theme Parks Products & Retail. UP&E is a division of Universal Destinations & Experiences, part of NBCUniversal, a subsidiary of Comcast Corporation. https://www.universalproductsexperiences.com/
Universal Products & Experiences is committed to attracting and retaining a diverse workforce of the highest caliber. We are committed to fostering equitable and inclusive environments that honor the experiences, perspectives, and uniqueness of each colleague.
It is the policy of NBCUniversal and NBCUniversal's affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by applicable law.
Universal Products & Experiences’ Multimedia team manages the vision and voice of our leadership and global brand using: creative asset production, presentation development including narrative and design, as well as working closely with our events team on creative and AV. We are a team of makers, thinkers, leaders and rebels whose passion is to ignite ideas every day, in a culture that celebrates creativity, fresh thinking, executional excellence and each other.
The Director, Multimedia Operations will be a master of their craft with experience leading global operational strategy and hands on execution to elevate business units and brands. This role partners closely with the VP, Creative Design, Multimedia to deliver world-class storytelling and design while managing an extensive slate of projects. A strong understanding of creative best practices and skillsets held by internal and external talent is key to ensure the right resources are applied to every project. This position reports to the VP, Global Brand Strategy & Design Operations.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page (https://www.nbcunicareers.com/benefits) of the Careers website.
Salary range: $120,000 - $160,000 (bonus and long-term incentive eligible
Essential Responsibilities
Leads operational strategy and workflows for executive presentations to elevate UP&E’s presence and standing with key internal and external partners. Partners closely with events team to ensure highest quality event production
Cultivates strong relationships with business leaders and senior executives through open door communication and connecting dots across ideas and businesses to deliver one-voice vision and exceptional results
Manages resources, ensuring the correct creative and production talent are allocated to each project and coordinates with external vendors and talent as needed to flex capacity
Oversees intake of projects, development of workback schedules and tracks against resources. Works with cross functional teams to establish clear expectations and scope for each project
Calendars and drives agendas and attendees to ensure productive meetings; facilitates conversations and provides recaps and next steps following meetings to ensure milestones are met
Leads and manages Multimedia project management team, providing guidance, support, and mentorship to ensure high performance and professional development while fostering a culture of creative excellence and innovation
Sets clear goals and objectives for the team, monitors progress, and provides regular feedback and performance evaluations. Identifies areas for improvement and implements strategies to enhance team performance
Creates and manages deployment of new processes to ensure team viability and growth taking in to account intimate knowledge of our platforms, software, security expectations, and how other teams/departments operate
Manages development and consistent updates of presentations, ensuring exceptional quality, for internal and external use
Oversees executive approval and distribution process for all Multimedia-developed tools
Keeps security of assets top of mind and guides team on usage and distribution
Oversees Multimedia budget, including budget planning, quarterly forecasting and pacing along with vendor set up, PO creation and invoicing. Ensures fiscal responsibility balanced with creative expectation
Shapes best-in-class culture by promoting innovation, collaboration and problem-solving through a solution-oriented approach that drives for results
Contributes to the advancement and actualization of Universal’s diversity, equity, and inclusion commitments
Additional duties as needed to meet business needs
Basic Qualifications:
8+ years in operations, production or internal communications or related field with 5+ years in leadership, including identifying and developing talent
Strong MAC skills including highly proficient in Keynote. Microsoft Office including PowerPoint, Excel, Word, Acrobat. Proficient in project management software; knowledge of Workfront preferred.
Knowledge of Photoshop, Illustrator a plus
Prior experience working with “C”-level executives
Experience working with cross-functional teams
Experienced manager with demonstrated team leadership ability
Effective communication, including speaking, writing and active listening as well as a professional presentation
Ability to juggle long and short-term deadlines in a dynamic working environment
Stays current with understanding of business/organizational priorities and evolving industry trends
Must be willing to work nights and weekends and travel both domestically and internationally
Eligibility Requirements:
Must have unrestricted work authorization to work in the United States
Must be willing to work in Universal City, CA
Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
Desired Characteristics:
Bachelor’s degree
PMP Certification
Experience in executive level communications or editorial development
Comfortable in a high-pressure, fast-paced environment
Comfortable dealing with people at all levels, and easily collaborates to develop and maintain strong relationships
Enthusiastic and energetic when interacting with others
A passion and interest in consumer products, film/content, franchise/marketing strategy and studio process worldwide
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.