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Robert Half International Database Administrator in TWINSBURG, Ohio

Description

This Customer Service Representative position via OfficeTeam is perfect for someone who loves building solid customer relationships and wants to work. We could have an excellent career opportunity for you, if you are an articulate and highly-skilled Customer Service Representative. This could be the Twinsburg, Ohio Customer Service Representative position you're looking for, if you're available for a short-term temporary-to-full-time engagement. Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.

Responsibilities

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Manage and place incoming telephone calls

  • Contribute accurate, friendly customer service in a timely fashion

  • Manage the fielding and sending of important written business correspondence

Requirements

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Supportive, positive attitude with a detail oriented demeanour applied to all tasks

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

    • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Microsoft Office experience preferred

  • Sound written and verbal communication skills

  • Customer service and office administrative skills

  • Customer service experience

  • Account management experience preferred

  • Excellent computer skills

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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