Job Information
Robert Half International Database Administrator in TWINSBURG, Ohio
Description
This Customer Service Representative position via OfficeTeam is perfect for someone who loves building solid customer relationships and wants to work. We could have an excellent career opportunity for you, if you are an articulate and highly-skilled Customer Service Representative. This could be the Twinsburg, Ohio Customer Service Representative position you're looking for, if you're available for a short-term temporary-to-full-time engagement. Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.
Responsibilities
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Manage and place incoming telephone calls
Contribute accurate, friendly customer service in a timely fashion
Manage the fielding and sending of important written business correspondence
Requirements
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Supportive, positive attitude with a detail oriented demeanour applied to all tasks
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Microsoft Office experience preferred
Sound written and verbal communication skills
Customer service and office administrative skills
Customer service experience
Account management experience preferred
Excellent computer skills
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
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