Job Information
Cadence Bank Temporary Mortgage Collection Specialist in Tupelo, Mississippi
This is a Job Description for a Temporary Mortgage Collection Specialist in Tupelo, Mississippi
Summary: This position will generate borrower phone calls regarding outstanding delinquent mortgage loans and seek resolution to the delinquency.
This is a temporary position.
Duties & Responsibilities: Contact mortgage borrowers via telephone and written or electronic communication using a manual list while obtaining all of the necessary permissions. Transfer phone calls to other Servicing departments when appropriate to assist the borrowers with other mortgage related questions or concerns. Record information about the financial status of borrowers and the status of collection efforts. Arrange for debt repayment or establish repayment schedules based on the borrower's financial situation. Responsible for complying with federal, state and local regulations pertaining to real estate collections, foreclosure and bankruptcy practices. Collectors will be responsible for inputting results of conversations into the Fiserv Loan Serv platform. Responsible for obtaining the appropriate compliance training including Fair Debt Collection Practices Act, Telephone Consumer Protection Act, Information Security, etc.
Requirements
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Qualifications: High School or better.
Equal
Opportunity/Affirmative Action Employer.