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\"Job#: 2042887\ Job Description:\ Title: NOC TechLocation: Downtown TulsaShift: 3rd Shift (10PM to 8:30AM)Days: Tuesday to Friday 4/10s OR Sunday to Wednesday 4/10sTo apply please email your resume to [email protected]*Must be have flexible schedule as shift may changeThe shift we\'re hiring for is currently 3rd shift, butflexibilityis amustas this could change.Current schedule is four ten-hour shifts.The workdays will be determined by days available on shift after their training. The training will consist of two to three weeks working various shifts to accommodate learning different tasks performed per shift. Once training is completed, they will then move to their specific shift. This position will primarily focus on monitoring various infrastructure and application systems, troubleshooting communications outages, assisting with application accesses, providing email communications from IT, and coordinating IT outage resolution. During 3rd shifts timeframe (10:00 p.m. - 8:30 a.m.) the team covers the clients Service Desk calls in addition, but not limited to the above activities.This position may be asked to perform a swing shift to ensure coverage due to vacation and illness as well as periodic shift rotation to ensure they remain familiar with all ITCC processes on all shifts.The client is open to any candidates with the necessary experience and skills to fill these roles. We\'re eager to see candidates with experience in the areas of Windows Server 2012+, SCCM, SCOM, or related skills. Candidates with Network skills and experience are sought after as well. Experience with monitoring tools for servers, applications and networking devices is desired. A fundamental understanding of these areas is important as well as someone qualified to assist with our day to day tasks.The position will be responsible for (but not limited to) the following:Monitor SCOM for various systems and applications.Basic diagnostics of server connectivityRestart services/servers via provided tools as documented.Knowledge to engage correct SME team for service restoration.Monitor LAN/WAN health (OpsView)Troubleshoot local site issues vs. circuit/MPLS issues.Coordinate with carrier or Telecom and local contacts to restore services.Communicate information on a regular basis about outages and issues to IT.Ensure time-based communication of outage state and resolution are sent to appropriate segments of IT by severity.Remain informed of relevant outage situation to be able to provide insight as requested from other IT members and management.Knowledge of Windows Server OS (2012 R2 and newer)Experience troubleshooting Windows Server OS (2012 R2 and newer)Knowledge of VShpere.Knowledge of Networking Equipment such as Cisco, Aruba, AristaExperience troubleshooting Networking Equipment such as Cisco, Aruba, AristaAbility to work with various carriers and communicate findings internally and externally.Knowledge of PaloAlto.Develop e-mail communication for All Users about outages and other IT InformationMonitor E-Mail to the Service Desk for break/fix issues.Provide technical support to callers with problems (afterhours)All these tasks require:Ability to analyze alarm conditions as presented by multiple monitoring applications (OpsView, SCOM, FireEye, and others)3+ years previous experience in a 24x7x365 IT Operations environment (preferred NOC or Infrastructure Support role)Experience with analyzing system and network performance using monitoring, historical, and graphical data.Experience with LAN and WAN internetworking devices like routers and switches (CCENT or better certification preferred)Experience with Windows Server 2012 R2 - 2022. Understanding of domain principles, DNS, and DHCP preferred.Experience troubleshooting PC software and hardware issues.Experience working criti al issues that affect many users.Communicate information on a regular basis about system wide outages to various departments within the company.\"To apply please email your resume to [email protected]\"EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.\ Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits packag