Job Information
WaveDivision Holdings LLC Implementation Project Manager I, II or III in Tukwila, Washington
Description Company- Astound Broadband Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Position Overview: Astound Broadband is currently searching for an Implementation Project Manager for our Cell Back Haul Team. This position is responsible for assisting the experienced Implementation Project Managers (IPM's) with completion of the internal tasks related to service delivery. This position will have some customer contact, but will more often work with internal teams; both within the IPM department, and with other departments that are part of the service delivery system. The primary position responsibilities will include, but are not limited to: Assist the IPM team by completing tasks including: Onboarding new orders Order assignment Submitting documentation for approval of capital funding Completing the internal paperwork required to close out projects Prepare documents using specific templates that may be required for customer notifications, or for internal distribution to communicate details about a specific order Conduct research on existing customer services Submit tickets for completion of tasks Review data in the CRM and other systems Learn how to use various software applications used by the IPM team, in addition to MS Office, Google Workspace apps and SmartSheets Other duties as assigned Our ideal candidate will possess: High School Diploma or equivalent Bachelor's degree in Business or Construction Management preferred 3+ years of equivalent, relevant work experience in project management Previous experience in telecommunications sales support, order fulfillment or customer facing role, is preferred Knowledge of CRM and/or project management software, is preferred Ability to communicate by telephone, correspondence, and in person Ability to communicate effectively and professionally Basic mathematics techniques Ability to do occasional site visits, no more than 5-10% of the time Ability to sit for extended periods Ability to operate standard office equipment, to include personal computer, telephone, and other office machines Qualifications Education Required: High school diploma or equivalent required Preferred: Associate's or Bachelor's Degree in telecommunications preferred We're Proud to Offer a Comprehensive Benefits Package Including: Competitive compensation including base salary plus uncapped commissions plan 401k with employer match and immediate vesting Gas mileage reimbursement program Paid parental leave Tuition reimbursement program Employee discount program Entrepreneurial yet established and growing organization where you can make a true impact! The base salary range in California, Oregon, Washington for this position is $57,000 - $104,000 per year plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to California, Oregon and Washington and may not be applicable to other locations. Implementation PM I - $57,000 - $78,000 per year<