Job Information
Vail Resorts Lead Ticket Checker in Truckee, California
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).
Job Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
*Job Summary: *
As a Lead Ticket Checker, you will help provide an experience of a lifetime for our guests and other employees. The Lead will oversee the daily operations of the ticket scanning department. You should be a leader who is friendly, approachable, and detail-oriented. The ideal candidate should enjoy working outdoors in alpine weather conditions.
Job Specifications:
Outlet: Scanning
Housing: May Be Available
Expected Pay Range: $22.00 - $23.04 / hour
Shift & Schedule Availability: Full Time, Day Shift or Night Shift
Skill Level: Advanced
*Job Responsibilities: *
Supervise the daily operations and safety of the scanning department.
Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse.
Monitor daily job performance of the team, as well as provide and document coaching and discipline.
Monitor staffing levels, and make adjustments as needed.
Report and staff safety incidents to the manager immediately.
Plan and assist with orientations, trainings, and payroll
Perform audits to track the performance of the scanning team.
Work with the lift operations team to ensure efficiency of maze set ups.
Other duties as assigned
Job Requirements:
Excellent communication skills (English) and ability to present information in group settings.
Ability to lead others.
Willing and able to work outdoors in all alpine weather conditions.
Ability to stand for the entire shift.
Ability to multi-task and make solid decisions.
Proficiency with Microsoft Office.
Willingness to learn company computer applications.
The expected pay range is $22.00 - $23.04. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 502041
Reference Date: 07/03/2024
Job Code Function: Scanning