Campus Pride Jobs

JOB SUMMARY: Daily interaction with customers/other locations/vendors concerning questions on ATM/Debit Card Program and Internet Banking. Performs a variety of tasks (including manual maintenance) related to ATMs and Internet Banking. Requires good written, as well as verbal communication skills.

RIMARY DUTIES: 1. Understands Internet Banking software and ATM/Debit Card Programs and effectively explains service to customers. 2. Assists in installing ATMs, performing manual maintenance, adding, and removing cash, implementing updates, as required. 3. Approves customer application, answers questions regarding Internet Banking services, performs additions/maintenance to existing accounts. 4. Research problems related to Internet Banking or ATM services and performs corrective action to customers satisfaction. 5. Daily processing of ATM/Debit Cards requests such as new cards, issuing pin numbers, activating accounts, researching disputes, etc. 6. Performs monthly/quarterly maintenance of debit cards and online banking to ensure systems are accurate and up to date. 7. Checks off-site ATMs daily for maintenance status and takes corrective action. 8. Balance ATM at Main Bank on daily basis, assists other locations with balancing as needed. 9. Balance settlement accounts. 10.Performs other duties as assigned.

SKILLS REQUIRED: Excellent communication and customer service skills, demonstrated above-average computer skills including Word, Excel, Outlook, basic understanding of banking principles and policies. Must be able to work in both a team environment as well as an individual with little or no supervision. Multi-tasking skills are required. EDUCATION REQUIREMENTS: Requires a high school education or equivalent work experience that demonstrates the ability to read, write, interpret, and apply instructions to perform the required activities. Requires ability to efficiently operate a computer. PHYSICAL REQUIREMENTS: May require occasional heavy lifting, manual dexterity. Valid drivers license