Campus Pride Jobs

Description:

The Social Media team is seeking an individual who is passionate about social media and thrives in a fast-paced environment. This person will be responsible for executing creative and innovative social media strategies by building communities through customer engagement on social media platforms, creating long-standing relationships with consumers and ultimately, supporting sales via social media accounts.

What you'll be working on:

1:1 Community Management:

• Monitor social media channels for mentions, comments, and messages, and respond promptly and appropriately

• Review and respond to an average of 100 1:1 customer responses a day on vehicle and community related topics, maintaining a response time of less than 1 business hour across 50 communications touchpoints (e.g. DMs, public comments on Instagram, nLinkedIn, Threads, TikTok, Pinterest, Snapchat)

• Source opportunities to proactively engage with new audiences to further promote two way conversations

• Escalate monthly insights on most common outreach and consumer feedback to Social Media Strategist

Content Publishing + Channel Management:

• Coordinate and execute the publishing of the organic editorial calendar, encompassing 200+ pieces of unique content across all social media platforms including Instagram, LinkedIn, Facebook, TikTok, Pinterest, Snapchat and other emerging platforms

• Conduct ongoing channel maintenance and creative refreshes of the brands’ presence

Content Development

• Review content and copy to ensure alignment with the brands’ communities and business objectives

• Support the identification and vetting of new content creators and influencers to incorporate into programming

• Assist with pulling of analytics as needed for monthly reporting or ad hoc

• Assist at events as needed, including some weekend hours for monitoring and 1:1 customer engagement

• Proactively stay up to date on the social media landscape including: platform updates, relevant trends, and the real-time news cycle

Top Skills Details:

• Spanish bilingual

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.