Job Information
Robert Half Client Services Specialist in Torrance, California
Description
We are offering a long-term contract employment opportunity for a Client Services Specialist in Torrance, California. As a Client Services Specialist, you will play a critical role in nurturing client relationships through effective and efficient processing of documentation, facilitating the coordination of services and resources, and providing high-quality customer support. You will also engage in establishing supportive relationships with clients, staff, and external entities to garner resources necessary to provide comprehensive services to all clients.
RESPONSIBILITIES:
• Accurately and efficiently process client documentation to facilitate the coordination of services and resources.
• Provide detail-oriented, personal, and sensitive customer support adhering to policies and procedures.
• Establish and maintain supportive relationships with clients, staff, and external entities to garner necessary resources.
• Manage timelines and keep others informed of work progress, timetables, and issues.
• Utilize Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and Microsoft Outlook to maintain accurate records and facilitate communication.
• Organize files and documentation effectively.
• Perform data entry tasks with accuracy and efficiency.
• Handle shipping functions as required.
• Use scanning tools for document management and organization.
Requirements
MINIMUM QUALIFICATIONS:
Knowledge of DMH systems and procedures
Knowledge of the Integrated System and Medi-Cal billing
Knowledge of Microsoft Outlook, Word, and Excel
Bilingual English/Spanish required
BA in psychology, social work, or related field
OR
One of the following equivalents:
AA degree in related field and minimum 2 years relevant work experience
4 years related work experience in a mental health agency
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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