Job Information
Aston Carter Account Executive in Torrance, California
Job Title: Account Executive
Job Description
We are seeking a dynamic Client Engagement Manager to drive revenue goal attainment on a monthly, quarterly, and annual basis. The ideal candidate will prospect and develop new customer relationships, persuasively communicate strategies for meeting customer needs, and ensure customer satisfaction by facilitating all aspects of the customer's account in cooperation with creative, operations, marketing, and finance staff.
Responsibilities
Drive for revenue goal attainment on a monthly, quarterly, and annual basis.
Prospect and develop new customer relationships.
Persuasively communicate strategies for meeting customer needs.
Ensure customer satisfaction by facilitating all aspects of the customer's account in cooperation with creative, operations, marketing, and finance staff.
Determine project pricing based on guidelines from management.
Negotiate fees or services with clients with management approval.
Oversee projects from start to finish and ensure client satisfaction.
Deliver proof of performance (POP) to clients.
Drive clients around the market to show outdoor media sites.
Communicate and coordinate with Charting and other internal departments.
Complete other duties as assigned or requested.
Essential Skills
Customer service
Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Salesforce.com experience
Strong organizational and time management skills
Detail-oriented
Ability to develop and cultivate client relationships
Collaborative and professional style
Self-starter with a diligent work ethic
Demonstrated flexibility
Ability to multi-task and stay calm under pressure
Excellent verbal and written communication skills
Ability to deliver effective presentations
Proficiency in required math calculations (e.g., multiply, divide, rate, ratio, percent, produce/interpret bar graphs)
Additional Skills & Qualifications
Customer Focus – Dedicated to meeting the expectations and requirements of internal and external customers.
Negotiating – Can negotiate skillfully in tough situations with both internal and external groups. (WILL TRAIN)
Interpersonal Savvy – Relates well to all kinds of people; builds appropriate rapport.
Focusing on the Bottom Line – Attacks everything with drive and energy with an eye on the bottom line; not afraid to initiate action before all the facts are known. (WILL TRAIN)
Dealing with Ambiguity – Can effectively cope with change; can shift gears comfortably.
Business Acumen – Knows how businesses work; knowledgeable in current and possible future policies.
Cold calling, Inside sales, telemarketing
Media sales experience preferred
Residency within the territory preferred
Ability to travel outside of the office at least 50% of the time for meetings and industry events
Access to a reliable vehicle and a valid driver’s license
Work Environment
This position offers a hybrid work schedule, with in-office days on Monday, Wednesday, and Friday in Torrance, CA. The work environment includes a nice building with personal cubicles and an expense account for client entertainment. The role offers incentives, commissions, and bonuses. Extensive training and support are provided, including 8 weeks of hands-on training with modules, videos, calls, follow-along road days, and group cold calling blocks. Ongoing lighter training with 1:1 sessions with sales managers continues after the initial 8 weeks. By 10 months, you are expected to be catching on and closing your own leads and business.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.