Job Information
American Express Senior Quality Engineer II in Toronto, Ontario
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The American Express ICRST Cross Platform Delivery team is responsible for delivery of critical strategic initiatives for the international businesses.
We are seeking an experienced Senior Quality Engineer II with test strategy, management and automation experience to join our team in Canada, Toronto. Our Quality Engineers understand that “good enough” is never enough. They strive for the highest levels of quality and the most efficient methods to achieve it. They are experts in testing strategies, tooling, and execution.
This position suits someone who can hit the ground running, form working relationships quickly and add value by introducing best test practices and techniques learned elsewhere.
How will you make an impact in this role?
As a Senior Quality Engineer on our team, you will:
Develop Test Strategies, Plans and Execution Artifacts with internal and external partners.
Manage E2E testing & guide QAs for user journey testing across various platforms for large & complex projects.
Build and leverage a deep understanding of the products and technology assets being tested to ensure optimal test coverage.
Lead a team of test managers to build a high performing team, bring consistency to approaches and artifacts, and execute efficiently across initiatives.
Partner with application architects and environment operations on test infrastructure design.
Work with software, infrastructure, and QA engineers to deliver target code quality.
Work with Product and Quality assurance team to review E2E test scenarios, validate test results and maintain documentation.
Design quality metrics to be gathered, collated and reported to management. Identify patterns and opportunities from the metrics to drive innovation and improvement.
Provide guidance to engineering teams including driving improvements in automation and testing in a Continuous Integration/ Continuous Delivery (CI/CD) environment.
Identify opportunities to adopt innovative testing technologies and techniques.
Minimum Qualifications:
Bachelor’s degree in computer science, computer engineering, or other technical discipline, or equivalent work experience preferred; advanced degree preferred.
Significant experience and proven skills in quality and test engineering in the financial industry specifically the Credit Card Domain with ability to create test data, write test cases, running functional, automated, and/or performance tests, and leading defect resolution.
Solid experience in test-driven development, unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing.
Experienced knowledge of platform delivery methodology (Agile, incl Scrum, Kanban, SAFe, Test-Driven Development (TDD), Behavior Driven Development (BDD)).
Ability to work with a number of Quality scanning tools, be able to baseline and measure on-going quality metrics, and display via Dashboards and to interpret the data to drive the changes needed.
Hands on experience in automation testing & debugging using tools like POSTMAN, SOAP UI, REST Assured, etc.
Strong technical experience working one of more of the following areas: Mainframe, distributed, mobile development, programming in a number of languages (i.e. Cobol, Java, .NET, etc.).
Experienced knowledge of continuous integration (CI), continuous deployment (CD) and continuous testing (CT) capabilities, including tools such as Jenkins, ARA, Rally and/or JIRA, version control such as GIT or SVN and service virtualization.
Preferred Qualifications:
Any of the following test certifications - QAI, ASQ, IIST, ISEB, ISTQB - are a plus.
Experience in RDBMS and NoSQL Databases.
Core knowledge of one or more of the following tools is required: HP Quality Center, Selenium; Unified Functional Test (UFT aka QTP), orchestrators such as XL Release; Puppet or Chef; IBM Rational including Urban Code.
Leadership qualities, professional presence, extremely strong communication skills and ability to influence without direct authority.
Qualifications
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job: Technology
Primary Location: Canada-Ontario-Toronto
Schedule Full-time
Req ID: 24017095