Job Information
CIBC Senior Project Manager, Project Delivery (Payments) in Toronto, Ontario
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
What you’ll be doing
You will report to the Project Director, Payments Delivery and will be responsible for independent delivery of complex projects/programs across Payment Strategy & Transformation. You will be responsible for assessing client needs, translating the needs into high level business requirements, and defining and documenting business requirements. You will also participate and support the execution of test cases as well as contribute to end-user communication, training and systems acceptance.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How you’ll succeed
Relationship Management - Lead in the development of internal relationships with CIBC’s lines of business and other infrastructure groups, as necessary, to deliver strategically important projects within the approved budgets and timelines. Actively seek and evaluate opportunities to improve existing processes and facilitate as necessary requirements and process mapping workshops and work collaborate with key stakeholders to implement changes where appropriate. Work with partners within CIBC on a cross functional basis to support the strategic direction and enable the installation of effective Payment & Transformation strategies.
Business Analysis and Quality Assurance - You will be responsible for collaborating with the Payments LOB and our technology partners to perform analysis, document current and future state processes and create business requirements documents. You will facilitate requirements working sessions or participate in Agile sprints and as necessary support or represent the business in these sessions. You will also collaborate with all partners to develop test strategy and plans and support the LOB’s in test execution and post implementation validation and monitoring
Project Delivery - Deliver or support the delivery of priority products, processes, offers, campaigns, etc. that support our strategy. Support the delivery of People Change Management components of the project, utilize Agile concepts and practices where ever applicable. Document and simplify our end-to-end processes (current & future state) including escalation processes. Lead our Lines of Business in developing strategies and plans for end-to-end business process validation testing and post implementation monitoring.
Strategic Development & Execution - Support the development, testing and implementation of projects that impact Payment Strategy & Transformation projects. Help improve quality, and support 'best practice' in project delivery areas; Business Analysis, Quality Assurance, People Change Management and utilization of tools and techniques in the project delivery lifecycle (e.g. Process Mapping, Communication Plan, Training Plan, FMEA etc.). Make recommendations throughout the project life cycle related to changes to scope, budget, and schedule.
Subject Matter Leadership - Lead and mentor Business Analysts in support of project work packages deliverables. Performs a subject matter leadership role to Payment Strategy & Transformation Project Delivery on project related activities. Contributes to development of the intellectual capital as well as a general base of insight and superior knowledge of the team.
Who you are
You can demonstrate experience. In Project Delivery, managing projects end-to-end and/or Payments product knowledge and experience.
You have a degree. In Business, Commerce, Project Management, and/or related field. PMP certification is an asset.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You put our clients first . You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
Values matter to you . You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 25th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Business Requirements, Communication, Deliverables Management, Facilitation, Leadership, Project Delivery, Project Management Life Cycle (PMLC), Roadmapping, Teamwork
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.