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Manager, Operations, Project Delivery & Support, Scotiabank

Requisition ID: 207361

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Operations, Project Delivery & Support is a key part of the team in charge of (1) Tracking and reporting the key performance indicators; (2) Managing and developing processes to support internal operations (3) Managing PD&S internal communications; (4) Deploying key internal strategic initiatives focused on the betterment of PD&S operating model Ensures all activities conducted are following governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

(1) Project Governance and KPI Reporting

• Produce and manage internal project and financial governance reports provided to PD&S Community

• Provide reporting on allocations and utilization of current resources from CAPPM

• Work with PD&S Resource Managers to identify resources becoming available for new projects and ensure proper resource allocation/utilization

• Monitor, maintain, and reports PD&S key performance indicator to executives and partner CIOs

(2) Internal Operations and Development

• Maintain databases and automated reporting scripts to support monthly reporting

• Monitor and maintain external data integrity for project portfolio and financial reporting

• Develop internal operations and processes to support improved and more efficient reporting cycles

(3) Communication Management

• Manages internal and external PD&S communication and key channels (e.g. Community of Practice, Inbox, SharePoint, etc)

(4) Strategic Initiative Deployment

• Provide support to the Senior Manager and Director of PD&S for internal strategic initiatives focused on the betterment of PD&S operating model in partnership with supported CIO representatives and SMEs across the Project Management Community

• Identify best practices to support continuous improvement activities, drive efficiency, and promote consistency across business project teams

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Proven experience in data analysis and reporting

• Exceptional verbal and written communication skills

• Ability to prepare and deliver executive-level reports and PowerPoint presentations

• Strong problem-solving skills and intuitive thinking

• Excellent organizational skills and a disciplined work ethic

• High proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Power BI)

• Advanced skills in MS Excel (e.g. Pivot tables, complex formulas like FILTER/LET/XLOOKUP, VBA/Macros, Power Query)

• Proficient in Python scripting (Pandas for data cleaning / analysis)

• Proven ability to lead and implement strategic initiatives

• Strong change management skills

• Nice to Have:

• 2-4 years of experience in a Project Management Office (PMO)

• Familiarity with project management software (e.g., CAPPM)

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid

#LI-Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.