Job Information
Insight Global Change Management Lead in Toronto, Ontario
Job Description
General Accountabilities:
Support Function Head of Organizational Change Management in implementing company goals/objectives/strategies by providing effective leadership and direction in establishing and maintaining effective project services.
Support project management and contributing departments in planning, delivering & managing projects. Develop, obtain approval for and maintain project scheduling policies, standards, templates and products.
Support the management of Change Management projects and programs by providing consolidated information, reports and analysis.
Specific Accountabilities:
Understand business context and the need / rationale for change when providing change management recommendations and guidance on application of clients change methodology and framework(s)
Conduct meaningful analysis to understand and synthesize the impacts of change, make recommendations, assess effectiveness, and manage change-related risks.
Collaborate with project / change stakeholders to develop change strategies, plans, and activities that drive adoption of change and benefits realization based on business needs.
Develop and deliver innovative, fit for purpose change and communications tactics and materials.
Be accountable for your own work and sometimes others', partnering effectively to execute high quality deliverables that achieve the desired outcomes.
Plan, schedule, organize and assign work to ensure that quality and accuracy of work are maintained and on schedule.
Provide leadership through demonstration and response to staff requirements to achieve targets, plans, strategies and quality objectives to deliver service levels.
Work with cross functional teams and employees of other business units to communicate details of project work processes along with standard documents, templates, applications, scheduling materials and to clarify roles and accountabilities.
Coordinate activities of individual team members to ensure all inputs are captured in a single master project schedule.
Develop, integrate and maintain project standards, templates and other tools to improve quality and efficiency. Maintain databases of historic project timelines, approaches and other relevant data in order to provide data that enables accuracy to be continuously improved.
Work with external representatives to identify and integrate industry best practices as they relate to project services and benchmarks.
Monitor and support project status review process and provide analysis of progress and issues. Provide feedback to project managers and management.
Conduct special studies and analysis.
Contribute in the development and documentation of Change & Culture Services business processes, systems and practices.
Support delivery of Change Management programs activities including facilitation of meetings and working sessions
Ensure that appropriate Change Management activities are conducted in order for the project to go-live with minimal impacts to business operations
Share oversight responsibility for implementing and maintaining the enterprise Change Management methodology
Selection Criteria:
Essential Knowledge:
Advanced working level knowledge of Change Management methodologies and deliverables, preferably Prosci certified
Strategic and Critical thinking with can do attitude.
In depth understanding of change communications, adult learning and training methods and their application in business
Intermediate level knowledge of project management principles and project lifecycles, as applied to business
Intermediate level of knowledge contracting for and managing external resources
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Essential Experience:
Completion of a university degree and up to 10 years of relevant business experience
5 years of experience leading the delivery of Change Management programs
Experience in delivering projects that cross people, process and technology domains
Experience overseeing multiple projects and teams Familiarity with the utilities industry, preferably the electricity industry and ideally the Hydro One business model null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.