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Mallinckrodt Pharmaceuticals Business Operations Associate in Toronto, Canada

Job Title

Business Operations Associate

Requisition

JR000014279 Business Operations Associate (Open)

Location

CC-Canada - CAN510

Additional Locations

Toronto, Canada

Job Description

Summary

The Business Operations Associate contributes to the development and completion of projects that vary in size and complexity, contributing to the success of their respective sales region. They are responsible for executing business processes that support all commercial functions of the organization, ensure client deliverables, achieve organizational standards, and help solve operational issues. The Business Operations Associate position provides the opportunity to manage key business processes and gain exposure to a variety of management, sales, marketing, event, and implementation challenges.

Essential Functions

• External event management: Support the preparation, execution, and follow-up of commercial events, including, but not limited too Venue managemento Travel arrangements for healthcare professionals (HCP)o HCP assistance and relationship managemento Healthcare compliance (HCC) process management and reportingo Budget management• Internal meeting management: Support the preparation, execution, and follow-up of internal meetings and events, including, but not limited to o Meeting coordination & participationo Venue managemento Travel arrangementso Cateringo Budget management• Budget process management: Support the budget management process including, but not limited too Purchase order preparation and processingo Budget change request process managemento Monthly spend reconciliation and reporting to Finance• Tender/contract management: Support the Commercial team and collaborate with Pricing and Contracting, and other internal and external stakeholders to manage tenders and contracts including, but not limited too Tender/contract dossier preparation and submissiono Tender/contract execution and monitoring• Vendor management: Partners with Procurement and Legal, to manage external vendors, including, but not limited too Contract set-up and managemento PO and invoice managemento Vendor audit• Project and process management: Participates in European business operations projects supporting the development, implementation, and continuous improvement of standard operating procedures• General Administration:o Coordinate all Canadian employees site events and celebrationso Create and manage the overall team annual calendaro Assist in the coordination and application of policies and procedures for all Canadian employeeso Provide on-boarding assistance to new employees including asset acquisition, procedure and systems training•o Provide administrative support to the General Manager• Stakeholder management: Partners witho Other functions such as Customer, Clinical and Technical Service, Pricing and Contracting, Professional Education, Marketing, etc. to meet company goalso External vendors to implement and execute processes and projects.

Minimum Requirements

Education / Experience / Skills:

• Preferably 5 years + professional experience in business operations, sales or marketing support, personal assistance or general administration, or customer relations• Candidates with a bachelor’s degree in business or a related field with prior pharma experience with no prior work experience may be considered as well• Fluent in English, both written and spoken and one other additional language of the respective sales region, further European languages are an advantage• Proficient in using Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Outlook, Teams, SharePoint), additional experience in working with collaborative and work management software is an advantage (e.g., SmartSheet, MS Project, MindManager, etc.)• High attention to detail and strong organizational skills are essential • Ability to thrive in a diverse and international work environment• Ability to work virtually with minimal supervision and collaborate in a matrix organization• Ability to work under pressure and retain high levels of confidentiality at all times• Enthusiastic and dedicated with a can-do attitude to work

Organizational Relationship/Scope:

Reports to: Regional Business (Senior) Manager / Country Manager

Working Conditions:This is a hybrid office-based role in Mississauga, Ontario. Role requires some travel (10%) to the United States and Europe. Incumbent must maintain an up-to-date passport.

Disclaimer:The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

#LI-KD1

Mallinckrodt is a global specialty p harmaceutical business that develops, manufactures, markets and distributes specialty pharmaceutical products. Areas of focus include therapeutic drugs for autoimmune and rare disease specialty areas like neurology, rheumatology, nephrology, ophthalmology and pulmonology; immunotherapy and neonatal respiratory critical care therapies; and analgesics and central nervous system drugs. The company's core strengths include the acquisition and management of highly regulated raw materials; deep regulatory expertise; and specialized chemistry, formulation and manufacturing capabilities. The company's Specialty Brands segment includes branded medicines; its Specialty Generics segment includes specialty generic drugs, active pharmaceutical ingredients and external manufacturing.

To learn more about Mallinckrodt, visit www.mallinckrodt.com.

Mallinckrodt Pharmaceuticals (“the Company”) maintains a continuing policy of non-discrimination in employment. The Company is an equal opportunity employer and complies with all applicable laws prohibiting discrimination based upon age, ancestry, color, religious creed (including religious dress and grooming practices), disability (mental and physical), marital status, medical condition, genetic information, military and veteran status, national origin (including language use restrictions), political activities or affiliation, race, sex (including pregnancy, child birth, breastfeeding and medical conditions related to pregnancy, child birth or breastfeeding), gender, gender identity and gender expression, sexual orientation, as well as any other category protected by law. Furthermore, it is our policy to provide equal opportunity to individuals with disabilities and protected veterans in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations on every location in which the company has facilities. This policy of non-discrimination shall include, but not be limited to, the following employment decisions and practices: recruiting, hiring; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Mallinckrodt Pharmaceuticals is required to report certain payments or transfers of value (such as expense reimbursement, meals, transportation) made to U.S.-licensed healthcare professionals in compliance with the federal Physician Payment Sunshine Act (i.e. Open Payments) and certain state laws.

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