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U.S. Coast Guard Retiree/Annuitant Services Representative, GS-0303-07 in Topeka, Kansas

Summary This position is located in the Department of Homeland Security, U.S. Coast Guard, Pay and Personnel Center, Operations Division, Retiree and Annuitant Services Branch in Topeka, KS. Responsibilities You willperform clerical and technical work related to enrollment of retirees, annuitants, and eligible dependents into the Defense Eligibility and Enrollment System (DEERS) and the Real Time Automated Personnel Identification System (RAPIDS), as well as related account maintenance. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: -Researching and rendering military identification card entitlement determinations, and updating the Defense Eligibility and Enrollment System (DEERS) and the Real Time Automated Personnel Identification System (RAPIDS). -Reviewing completed documents and calculations for accuracy of data and compliance with laws and regulations. -Using electronic publications to access directives. -Researching court orders, divorce decrees, and adoption decrees, as well as medical and financial documents, to verify legal and support requirements. -Analyzing and examining pay accounts to resolve complex transactions, complaints, or discrepancies. -Researching problems or errors that require reconciling and reconstructing incomplete information. Requirements Conditions of Employment U.S. Citizenship is required. Males born after 12/31/1959 must be registered for Selective Service. This position requires a National Agency Check with Inquiries (NACI). All qualification requirements must be met by the closing date of the announcement. This includes Time-In-Grade requirements for current status employees applying through merit promotion procedures. Status applicants applying for a promotion must have 52 weeks of service at the next lower grade. As required by Executive Order 14043 and guidance issued by the Safer Federal Workforce Taskforce, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee’s duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be fully vaccinated against COVID-19 by November 22, 2021 and will be required to submit documentation of proof of vaccination. Qualifications You qualify for the GS-07 grade level if you possess one year of specialized experience equivalent to at least the GS-06 grade level in the federal service. Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Some examples of specialized experience are: -Assisting with reviewing court orders, divorce decrees, and adoption decrees. -Preparing personnel action documents in accordance with laws and regulations. -Analyzing pay accounts to resolve simple or routine transactions. -Assisting with reviewing qualifications for health care benefits or dental programs. -Assisting with researching laws.National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Education This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here Additional Information Applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. Certain responses on the form could pose a problem with suitability for employment determinations. If you receive a conditional offer of employment for this position, you will be required to complete/make updates to the OF-306 and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, or imprisonment.DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities at click here Recruitment incentives may be authorized.All Federal employees are required to have Federal salary payments made by direct deposit.The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 45 days from the date the certificate was issued.If you need a reasonable accommodation for the application and hiring process, please contact 410-636-3500. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation