Job Information
The Children's Home Society of New Jersey Program Assistant in Toms River, New Jersey
Work Experience Requirement: Two to three years proven experience working in a professional office environment. Responsibilities: • Assimilation of the regulations and procedures under which these programs operate• Assess program eligibility for NJCK program • Write and send preliminary and final agreements • Learn state software (CARES; EPPIC) • Enter child care agreements onto CARES • Update client addresses in CARES and WLS for accuracy purposes • Utilize WLS for client information, technical assistance entries and general case documentation • Accurately track and act on all paperwork due dates • Learn the process of re-determinations and issuance of termination notices as necessary • Monitor and track all parents who have had their child care subsidies suspended or terminated as a result of program violations • Manage child care problems and/or complaints about/from providers • Communicate effectively with parents regarding program regulations • Communicate effectively with providers regarding program regulations/payment issues • Conduct payment analyses to resolve payment discrepancies • Advise providers about payments made and create attendance logs as needed for payment • Calculate payments needed on attendance logs created for adjustment purposes. Enter adjustments in EPPIC (E-child care software) • Review periods of service with providers so paper attendance logs can be created for payment purposes Secondary Responsibility: • Receptionist duties as neededThis is a CWA Local 1040 position.This is a brief description only of the position; anyone interested may request a full job description from the human resource department. The Children’s Home Society is an Equal Opportunity/Affirmative Action Employer M/F/D/V. We celebrate diversity and are committed to creating an inclusive environment for all employees.