Job Information
Amazon Sr. Product Manager, Consumables, Consumables (消費財事業本部) in Tokyo, Japan
Description
Amazon Japan is seeking a strategic and customer-centric Sr. Product Manager to own the customer experience and end to end customer shopping journey for our FMCG (fast-moving consumer goods) selection. FMCG is a critical and high-priority category for Amazon Consumables, as we aim to provide customers with a differentiated and engaging shopping experience for customers' daily essential needs.
Your responsibilities will include:
Defining the customer-centric vision and core values that will underpin the FMCG shopping experience. This includes mapping the end-to-end customer journey and identifying key pain points as well as opportunities to delight customers.
Partnering closely with cross-functional teams to translate customer insights into compelling product designs and features. You will write detailed business requirements and work hand-in-hand with engineers to deliver impactful technical implementations.
Developing a robust marketing and traffic strategy to drive awareness, discoverability, and adoption of the FMCG offering among target customer segments. This includes collaborating with internal marketing teams as well as external partners.
Establishing the data collection and analysis framework to track key customer experience metrics and continuously optimize the FMCG shopping experience based on customer feedback and performance.
Defining the long-term CX strategy and roadmap for expanding and enhancing the FMCG business, ensuring a consistent and seamless experience for customers nationwide..
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. For individuals with disabilities who would like to request for support
https://www.amazon.jobs/en/disability/jp/
Amazon is striving to be Earth’s Best Employer. Want to learn about Amazon's employee diversity and inclusion efforts?
https://www.aboutamazon.jp/news/working-at-amazon/?utm_source=hr&utm_medium=owned&utm_campaign=working2022
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We are open to hiring candidates to work out of one of the following locations:
Tokyo, 13, JPN
Basic Qualifications
Bachelor's degree or equivalent
5+ years of product or program management, product marketing, business development or technology experience
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience with feature delivery and tradeoffs of a product
Experience as a product manager or owner
Experience owning technology products
Preferred Qualifications
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
Familiarity with the Japanese market and FMCG industry
Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:
https://www.amazon.jobs/en/landing_pages/passivesmoking
就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。
https://www.amazon.jobs/jp/landing_pages/passivesmoking
The salary information can be provided individually prior to the 1st interview
賃金に関する条件は、１次面接の前に個別にご案内することができます