Job Information
Amazon Process Improvement Specialist, Marchant Fulfilled Network (MFN) in Tokyo, Japan
Description
The Marketplace business, one of Amazon’s most important growth engines, is looking for a talented process improvement specialist to design sales supporting operations for newly launching game changing product in Japan.
The process improvement specialist manages sale supporting operation for newly launching product. You will be a business operation expert, working closely with AM team, Product manager, BIE, Operation teams (AMZL) and WW Standards to build stable operation flow to improve SX.
This is a great opportunity to combine your passion for business development, learning and technology.
The ideal candidate will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.
Various Working Systems for Work Life Harmony
We believe that it is important to spend private time such as spending time with your family or doing anything you like to spur innovation. Amazon promotes a fulfilling and flexible work style according to the work volume and lifestyle of each employee. (Example: Flex Time, Maternity/Parenting/Family Care Leave etc.)
Key job responsibilities
Work closely with AM team to crate sales operation process to scale the newly launching product quickly.
Convert existing heavily manual operations to scalable automated solution, which sustain for mid-term.
Work closely with the operation team (AMZL) to meet all sales operations meet their required timeline and escalate to Product Manager or any other stakeholder if any arrangement is needed.
Build metrics/reporting/analytics to identify where in the sales operation perform worse than it should be and take an counter action to solve it quickly.
About the team
JP MFN is a small team but managing whole MFN business impacting to both Customers and Selling Partners. We are also fast growing team to launch new product, building next level CX/SX from the scratch. We respect differences among team members and create inclusive culture.
Visit Business Introduction and Employee Interviews (https://www.amazon.co.jp/b?ie=UTF8&node=5121585051)
Amazon is striving to be Earth’s Best Employer.
Want to learn about Amazon's employee diversity and inclusion efforts? Visit About Amazon.
https://www.aboutamazon.jp/news/working-at-amazon/?utm_source=hr&utm_medium=owned&utm_campaign=working2022
5121585051 5121540051
We are open to hiring candidates to work out of one of the following locations:
Tokyo, 13, JPN
Basic Qualifications
3+ years of employee and performance management experience.
Bachelor's degree or equivalent.
Experience using data and metrics to test assumptions, generate ideas, execute and measure success.
Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
Proficiency in Japanese and business level English.
Preferred Qualifications
- Advanced knowledge of Excel and demonstrated experience querying relational databases using SQL (or other query language), along with experience using large complex data sets to design models and scenarios.
Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:
https://www.amazon.jobs/en/landing_pages/passivesmoking
就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。
https://www.amazon.jobs/jp/landing_pages/passivesmoking
The salary information can be provided individually prior to the 1st interview
賃金に関する条件は、１次面接の前に個別にご案内することができます