Job Information
Lenovo ISG Business Operations Manager in Tokyo, Japan
ISG Business Operations Manager
General Information
Req #
WD00066580
Career area:
Sales Support
Country/Region:
Japan
State:
Tokyo
City:
Chiyoda-Ku
Date:
Wednesday, June 26, 2024
Working time:
Full-time
Additional Locations :
- Japan - Tōkyō - Chiyoda-Ku
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
Description and Requirements
Job Objective
Ensure efficient and effective day to day operations for the ISG business in Japan
Support the achievement of business and sales performance goals through identifying and assisting the team to execute growth initiatives
Ensure all preparations are ready for sales and business performance reporting with AP HQ & WW on weekly and monthly basis
Serve as the focal point of contact for regions and address any business issues
Support the consistent implementation of company strategies and intiatives
Identify and lead programs to work with BT/IT teams for automation and new IT transition projects
Project leader for various ISG projects encompassing across AP Geo
Responsibility & Accountability of the Position
Responsibility:
This role is to support the Japan ISG Operations leader and sales General Manager with strong business insight from fact basis analysis and strategic scenario based thinking.
Drive operational and commercial performance improvements in the Japan ISG business
Key point of contact for Lenovo internal operational matters such as system implementation / sales performance management etc.
This position drives interaction to with sales General Manager as well as other sales and functional managers across Lenovo to serve as business enabler for the entire sales team.
Building strong and trusted partnership with Japan President, sales General Manager, sales managers and other functions is critical to be successful in this role.
Details
Ensure effective weekly & monthly sales performance cadence process and reviews with regions
Preparation of weekly & monthly performance management decks for AP HQ and WW reviews
Designing of dashboards / monitoring mechanisms for KPIs
Support region for all Sell Thru reporting
Help drive cadence within the region on all key topics
Work with MI team on market analysis
Running of key projects with BT / IT team
Identify and drive operational performance improvements
Supports the consistent implementation of company strategies and initiatives
Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales organization’s planning efforts
Identify areas of operational performance improvements and lead programs to efficiency gains
Provide performance insights and proposed actions to sales leaders to drive increased performance
As needed coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas
Works closely with sales management and segment leaders to improve predictability and linearity and prioritize opportunities for improvement
Works to ensure all sales organization objectives are assigned in a timely fashion
Provides and distributes different reports and other intelligence essential to the sales organization. Recommends revisions to existing reports or assists in the development of new reporting tools as needed
Builds peer support and strong internal-company relationships with other key stakeholders
Participate in team meetings to develop and drive for process enhancement
Business analytics and management
Host the business cadence meeting to monitor and drive performance of the sales
Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in opportunity/pipeline management (through Salesforce).
Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales team. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed
Conduct business analysis and provide decision support for the management team
Ensuring AP ISG is on top of issues by proactively providing management reports / decks for weekly and monthly reviews
Sales Operations/Process/Project Management & Enablement
Serve as the focal point of contact for sales team and address calls for most general business issue
Responsible for the development and implementation of new processes and procedures for effective and efficient team operations
Track and analyze the performance based on customer segmentation perspective
Setting Individual Sales Incentive and Compensation plan, including target allocation proposal and performance tracking logic.
Key Performance Indicators / Success Metric
Manage effective / accurate business management
Internal: Sales team, Finance team, MI
AP/WW: regional team
Specification & Requirement
Must Have:
Bachelor’s Degree
Proficiency in MS Office tools like Excel, Powerpoint, etc.
Proficiency in both written and spoken English
Able to develop strong relationships with various stakeholders and ability to work with them
Able to work independently and meet requirements, maintains ownership, offers potential solutions, drives work to completion within specified timelines
Strong analytical skills and detail oriented
Work under pressure
Desired:
IT savvy exposure is an advantage
Immediate availability is an advantage
Work Experience
Total no. of yrs of exp.: 12 or above
Relevant no. of yrs of exp: 5
Relevant industries: PC/ IT industry is an advantage
Key Functional Skills
Excel / Powerpoint
Salesforce management
SAP system
Additional Locations :
Japan - Tōkyō - Chiyoda-Ku
Japan
Japan - Tōkyō
Japan - Tōkyō - Chiyoda-Ku