Job Information
Applied Materials Extended Workforce Operations Specialist (B3) in Tokyo, Japan
Seeking a Subject Matter Expert on regional Extended Workforce (EW) Operations via Vendor Management System (VMS).
Job Description
Seeking a Subject Matter Expert on regional Extended Workforce (EW) Operations.
Key Responsibilities
Manage EW Request Lifecycle through VMS
Intake of EW request from stakeholders: collaborate with CBM and GSP Country Focal to coordinate with Hiring Manager (HM), SOW Owners for new or renewal EW request.
Supplier communication & training: communicate with Supplier to fulfill EW Requests, and ensure compliance with Applied EW policy & VMS process requirements.
Liaise and support On-site Office Tours & Onboarding: coordinate necessary on-site activities for the sourcing and onboarding of T&M Workers
Resolve inquiry and issues: address inquiries and lead to resolve identified issues.
EW forecast: collect EW spending forecast and support for Shopping Cart (SC) creation, Purchase Order (PO) balance mgmt., and budget vs. actual analysis.
Facilitate EW invoice & payment: coordinate invoice process with Suppliers and collaborate with Finance on Supplier queries.
Reporting & analytics: provide stakeholders with requested EW data reporting & analytics.
Cross-functional collaboration: work with teams like HR, Legal, Finance, and IT as needed.
Govern Back Office Operations
Performance Metrics Governance: collaborate with Back Office to manage the SLA & KPI for regional EW operations.
Knowledge Management (KM): update and review KM documents, e.g., Standard Operating Procedures (SOPs).
Enhance User Experience
Provide trainings to targeted internal stakeholders or Suppliers for EW process and systems.
Conduct Open Office Hours with internal stakeholders as needed.
Support Change Management for new EW policy, process or system changes.
Support Regional EW Compliance
Operationalize global EW policy (Worker classification, Temp Tenure limitation).
Implement required controls as per regional laws/regulations and Applied policies.
Maintain filing & documentation as per local law, regulation, and company policy requirements.
Act as the local liaison for EW Operations, ensuring EW team is informed of local law/regulation updates or specific requirements.
Drive Continued Improvement and Support Project
Continuously seek opportunities to enhance and streamline regional processes for improved efficiency and effectiveness.
Assist with global technology roll-out and regional cross-functional initiatives.
Basic Qualifications
Bachelor’s degree or higher.
5+ years of hands-on experience in EW program management, business operations or functional team (e.g., HR, Legal, Finance, Procurement, IT).
Native proficiency in Japanese, fluent in verbal and written English.
Strong communication and interpersonal abilities.
Proficient in Microsoft Office (Excel, PPT) and familiar with ERP systems (e.g., SAP).
Preferred Qualifications
Expertise in compliance or regulatory functions, such as labor laws.
Knowledge of Managed Service Provider (MSP) and Vendor Management System (VMS) models.
Background in Program Management or familiarity with quality improvement tools like Six Sigma, Lean operations.
Strong analytical skills, including data mining and analysis.
Experience in semiconductor, technology or materials management industries.
Qualifications
Education:
Bachelor's Degree
Skills:
Certifications:
Languages:
Years of Experience:
4 - 7 Years
Work Experience:
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 10% of the Time
Relocation Eligible:
Yes
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.