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At Houston Methodist, the Senior Project Manager position is responsible for initiating, defining and managing very high-profile projects of considerable complexity. This position sets the strategic direction for the assigned area of responsibility, ensuring completion of projects related to quality processes, systems linkages, documentation, reporting, metrics and review. The Senior Project Manager position has full project life cyle ownership; leading, coordinating, and completing projects from planning and design implementation to measurement and maintenance of desired outcomes with minimal supervision, developing meaningful reports to support business activities, and communicating professionally and persuasively verbally and in writing. This position monitors milestones and identification of potential barriers, providing innovation recommendations and solutions to assure successful execution and stabilization of process. The Senior Project Manager position regularly provides and disseminates project analysis, assignment, timelines and progress reports to leadership, as appropriate.

PEOPLE ESSENTIAL FUNCTIONS

• Establishes and maintains clear and concise communication, leading and initiating problem resolution related to the project scope. Identifies needs and constraints of project scope and status availability. Facilitates communication, managing stakeholder(s) expectations.

• Executes project requests from customers and department leadership. Serves as an effective liaison between multiple client groups and stakeholders across various levels of management.

• Works creatively and analytically in a problem-solving environment fostering teamwork, innovation and excellence. Actively leads and participates in meetings and provides meaningful contributions that drive decision-making and clearly identifies next steps.

SERVICE ESSENTIAL FUNCTIONS

• Responsible for directing, developing, and implementing operational projects as assigned. Develops and manages project team and scope, goals and critical success factors, effectively communicating progress and delivering timely project outputs.

• Works in collaboration with leader to drive project to successful outcomes, serving in an advisory capacity for complex business decisions by identifying needs, making assessments and problem solving.

• Works with leadership teams across multiple departments to identify priorities and achieve organizational alignment across various projects.

• Actively participates in internal quality-improvement teams, proactively driving quality-improvement initiatives to ensure the best possible delivery of service, quality outcomes, and high customer satisfaction, as appropriate.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Develops and presents communications that may be distributed to entity, business cases/analysis, reports and presentations with compelling data for leadership review, as appropriate.

• Analyzes, measures and drives project performance utilizing data gathering tools and methods needed for project requirements. Communicates and disseminates timely data analysis and findings to management and appropriate entities and/or identified committees.

• Develops and leads training strategies, education and communication related to projects across Houston Methodist and multiple departments, as appropriate. Provides feedback and metrics related to project training, as appropriate.

• Ope-rationalizes strategic plans with timely execution of project deliverables. Tracks the status and coordinates deadlines of all projects, identifying potential barriers to project progression and implementing solutions/resolutions. Utilizes a variety of software applications to create/compose both non-routine and sensitive senior management level communications and reports.

FINANCE ESSENTIAL FUNCTIONS

• Utilizes efficient and cost-effective work practices with department resources and supplies; provides recommendations to reduce expenses. Completes timely and accurate expense reports as determined by leadership, as applicable.

• Prepares estimates and detailed project plan for all phases of the project. Provides support to aid in complex financial decision making related to project scope, as appropriate.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Analyzes and assesses present and future needs, trends, challenges, and opportunities. Participates in strategic planning for department. Generates and communicates new ideas and suggestions that improve quality or service.

• Supports hospital and department goals and offers innovative solutions through participation in department projects to improve the efficiency and effectiveness of current practices. Completes and updates the individual development plan (IDP) on an on-going basis. Ensures own career discussions occur with appropriate management.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's degree

WORK EXPERIENCE

• Five years experience in a related discipline, managing multiple projects of a complex nature for a significant duration. May consider HM employee with four years experience with demonstrated progressive responsibility.

• Master's degree combined with HM Fellow satisfies all experience requirements

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

LICENSES AND CERTIFICATIONS - PREFERRED

• PMP - Certified Project Management Professional (PMI)

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Strong communication and presentation skills. Ability to conduct effective presentations

• Ability to establish and maintain positive Sponsor, project team member and internal relationships

• Strong analytical and interpersonal skills

• Advanced spreadsheet skills (i.e. creating pivot tables, performing v-lookups, and managing large data sets). Intermediate word-processing and presentation software skills

• Strong project and time management skills

• Initiative - Exhibits resourcefulness, independent action and judgment that are position appropriate. Evaluates, selects and acts on various methods and strategies for solving problems and meeting objectives

• Adaptable - flexible in handling change, able to juggle multiple high priority demands, able to adapt to new situations with innovative ideas or approaches. Can maintain focus on goals and easily adjust to how they are achieved

• Professional handling of exposure to confidential/sensitive information

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No

• Scrubs No

• Business professional Yes

• Other (department approved) No

ON-CALL*

*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL

Travel specifications may vary by department

• May require travel within the Houston Metropolitan area Yes

• May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist The Woodlands Hospital opened in June 2017 as the eighth hospital in the Houston Methodist system. This 267-bed, 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower — a $250 million expansion project that added 106 beds, focused on medical-surgical and women’s services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center.

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.