Job Information
Houston Methodist Medical Staff Services Specialist in The Woodlands, Texas
At Houston Methodist, the Medical Staff Services Specialist position provides comprehensive support to the Medical Staff and Governing Body in matters of Medical Staff self-governance. Duties for this position are varied within the department and include one or more of the following: processes applications for appointment and reappointment to the Medical Staff and Allied Health Professionals; maintains current and accurate physician and privileging information for hospital information systems to support hospital operations and appropriate patient care; interacts daily with hospital staff, management, and members of the medical staff in applicable areas of Medical Staff Services and functions, including preparation and/or distribution of Emergency Call Schedules and/or physician compensation; and performs other preparatory and documentation functions related to the medical staff's general, department and committee meetings, as applicable
PEOPLE ESSENTIAL FUNCTIONS
Assists with customer needs, handles resolution of complex problems/issues and notifies management of issue and resolution, such as physician onboarding and education (CME's) as related to scope of department.
Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one other to achieve optimal departmental and organizational results.
SERVICE ESSENTIAL FUNCTIONS
- Supports medical staff by performing one or more of the following functions: - Performs medical staff meeting management including logistics, scheduling, agenda, preparation/minutes and follow-up. - Manages ER call schedules as applicable. - Performs credentialing and privileging tasks such as but not limited to temporary/additional privileges, dependent allied health. - Responds to inquiries from other healthcare organizations as needed. - Performs physician compensation duties as applicable.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Performs analysis of applications/documents and internal audits on files.
Performs data analysis and investigates issues within the credentialing database; manages database as necessary.
Prepares for accreditation reviews and ongoing compliance with regulatory standards.
FINANCE ESSENTIAL FUNCTIONS
Adjusts work schedules to accommodate departmental/organizational needs.
Uses resources efficiently and does not waste supplies.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
Participates in department and organizational projects and activities.
Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
WORK EXPERIENCE
Three years of experience in the Medical Staff office, Credentialing/Privileging, and/or administrative function in healthcare
Three years of experience in word-processing and spreadsheet software, such as Microsoft Word and Excel, and database management.
LICENSES AND CERTIFICATIONS - REQUIRED
- N/A
LICENSES AND CERTIFICATIONS - PREFERRED
CPCS - Certified Provider Credentialing Specialist (NAMSS) OR
CPMSM - Certified Professional Medical Services Management (NAMSS)
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Self-motivated, detail-oriented, energetic, and able to prioritize multiple projects
Knowledge of accreditation and certification regulations that relate to Medical Staff Services
Computer literacy, including ability to utilize various software programs to complete all job tasks described in job summary. Must be proficient in word-processing, spreadsheet and presentation software such as Microsoft Word, Excel, and PowerPoint. Experience with credentialing software preferred
Knowledge of medical terminology
Ability to complete work within designated time frames
Ability to offer suggestions to leadership and colleagues and implement change to enhance efficiency and organization of office operations
Ability to maintain confidentiality and privacy of practitioner files
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform No
Scrubs No
Business professional Yes
Other (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
- On Call* No
TRAVEL
Travel specifications may vary by department
May require travel within the Houston Metropolitan area Yes
May require travel outside Houston Metropolitan area No
Company Profile:
Houston Methodist The Woodlands Hospital opened in June 2017 as the eighth hospital in the Houston Methodist system. This 267-bed, 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower — a $250 million expansion project that added 106 beds, focused on medical-surgical and women’s services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center.
Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.
Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.