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Cardinal Health Project Manager, Clinical Operations in Texas

What Project Managers contribute to Cardinal Health

Project Manager (PM) has an important role within Insights and Engagement which is assisting with customer project deliverables:

The PM is responsible for supporting the account management team with execution of initiatives. The PM is responsible for coordinating all aspects of assigned customer projects including planning, timing, and execution within the constraints of a budget, schedule, and scope while minimizing risk, and adhering to established processes and methodologies.

What is expected of you for success in your role

  • Manages projects as directed by the account management team in a matrixed organization
  • Identifies project risks and brings to attention of account management team
  • Maintains a strong customer service orientation whether working with external or internal customers
  • Serves as a resource to account management team
  • Participates in discussions with the project team and customers to define scope and project requirements
  • Tracks customer and internal deliverables to ensure timelines are met
  • Maintains up-to-date reports and spreadsheets
  • Other administrative tasks as necessary including data entry and managing customer target lists
  • Ability to problem solve and remain calm in a stressful situation
  • Successfully multi-tasking in a fast-paced, deadline-driven environment

Accountabilities in this role

  • Lead customer activities
  • Monitor the project scope ensuring the project meets the criteria as established in the SOW
  • Attend and lead internal and external project kick-off meetings
  • Attend and lead customer implementation and update meetings
  • Ensure project execution is timely and meets customer expectations and established timelines
  • Work with internal operations team to develop and maintain work orders, project plans, and project chronologies
  • Monitor milestone progress against established project chronology and provide regular updates to account management team and customers
  • Define all customer requirements on assigned projects
  • Schedule and develop regular virtual project status meetings with customer
  • Work with internal team to ensure that all project closeout activities and reports are completed per the established project timelines
  • Upon completion of each project, partner with account management team and accounting to ensure final invoicing is completed in a timely manner
  • Proactively develop and maintain broad knowledge of the technical disciplines in own functional area(s); applies a broad knowledge of legal and compliance trends and best practices, i.e. PhRMA Guidelines, digital marketing platforms, etc, in a manner that ensures exceptional performance and results.
  • Follow established project management SOPs
  • Monitor and update SOPs

Qualifications

  • Bachelor of Science or Arts degree
  • 2+ years of project management experience required
  • 2+ years of customer service experience required
  • Strong written and verbal communication skills
  • Understanding of digital marketing capabilities and platforms

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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